Front Desk Receptionist Position Available In Barnstable, Massachusetts

Front Desk Receptionist 2.7 2.7 out of 5 stars 359 Jones Road, Falmouth, MA 02540 Royal Health Group is looking for a motivated Front Desk Receptionist to join our team. Ask about our Work Today, Get Paid Today Program Paid weekly Get insurance benefits on day 1 of employment Tuition Reimbursement Employee Assistance Program About the company Royal Health is a family-owned and operated group of Skilled Nursing Facilities dedicated to providing the highest standards of personal care for our residents in our nursing homes. We seek to innovate and expand our services to ensure we meet the evolving needs of those in our care. Job Overview We are seeking a dedicated and compassionate Front Desk Receptionist to join our healthcare team. The ideal candidate will provide high-quality support to the resident and families, work with other members of the interdisciplinary team, and ensure that residents receive the best possible treatment in a variety of settings, including long term care, sub-acute care, and memory care. This role requires strong skills, excellent communication abilities, and a commitment to resident-centered care. Responsibilities Including, but not limited to: Responsible for greeting visitors and guests to our facility, including maintaining the Visitor’s Log and checking in vendors or other service providers. Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures. Answer telephone, determine nature of call and direct caller to appropriate individual or department. Receive requests from within the facility and locate personnel through paging system. Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc. Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.) Greet visitors. Direct to appropriate office and/or resident room. Ensue guests/visitors abide by existing rules and refuse admission to persons as directed. Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.) Receive, sort, and distribute mail as directed. Excellent communication skills and the ability to multi-task in a fast-paced healthcare environment is required. Knowledge of Microsoft Office and prior experience with Scheduling Software required. The ideal candidate will also have previous organizational experience. Specific experience with Excel, On Shift, and Expense Watch is also a plus. All other duties as assigned. Skills High school diploma or equivalent Previous experience in long-term care or other healthcare setting is a plus. Detailed oriented with excellent follow up skills. Ability to multi-task and work in a fast-paced environment. Excellent interpersonal skills. Knowledge of office technology Comfortability with Microsoft Office. Ability to learn new software programs. Previous experience in a skilled nursing facility. Must be capable of maintaining regular attendance Good verbal and written communication skills Must be able to maintain confidentiality regarding employee, resident and company proprietary information Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels Must possess computer skills of the types and at a level necessary to accomplish the job. Benefits Paid Weekly Health Insurance (Medical, Vision, Dental) Employer Sponsored Life Insurance 401K Vacation, Holiday and Sick Pay Early Access to Pay Tuition Reimbursement Various Discount Programs (Verizon, Sprint, AT&T, Club Memberships, ect.) EAP (Employee Assistance Program) and join our family of healthcare professionals dedicated to making a difference in the lives of our residents. We are proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other status protected under applicable law. #NC