Receptionist/Front Desk Clerk Position Available In Hampden, Massachusetts

Receptionist/Front Desk Clerk Nuestra Casa Adult Day Health Center – 2.8 West Springfield, MA Job Details Full-time $19 an hour 1 hour ago Benefits Paid time off Professional development assistance Qualifications Bilingual Spanish English Microsoft Office Administrative experience High school diploma or GED 1 year Communication skills Entry level Full Job Description Nuestra Casa Adult Day Health Center is a fun, therapeutic program that aims to help individuals stay independent, safe, and well so they can live the lives they want to live.

Position Summary:

A compassionate, organized, enthusiastic, and well-spoken individual to be a receptionist/assistant in our busy Adult Day Health Center. Someone who is willing to contribute to the well-being of the office by helping organize and clean up the space and assisting with tasks such as printing copies, attending / making phone calls, ordering supplies. The ideal candidate will have a pleasant demeanor and enjoy working with patients, families, and staff. Bi-Lingual (English and Spanish) required

Responsibilities:

The responsibilities of the Receptionist include: Provides a warm welcome to all members, guests, and staff upon arrival and departure at the facility. Maintains lobby area neat and organized. Makes customer service a high-level priority by striving to help with every effectively and efficiently ask or task assigned. Handles all incoming calls, emails, inquiries, and deliveries while adhering to high levels of customer service at all times. Records and enters data regarding visitor logs, deliveries, etc., while keeping effective message writing etiquette. Engages with all visitors to build quality relationships with current and/or potential participants. Schedules meetings, appointments, arrangements for Staff and Management. Perform general tasks such as filing, Replenishing supplies when low, photocopying, etc. Collaborate with staff to ensure the smooth operation of the day-to-day activity at the Center. Other tasks as needed

Qualifications:

Must be 18+ years old and hold a High School Diploma or a GED Certificate. Minimum of 1 year experience as a full-time receptionist in a health care setting. Must be able to read, write and speak fluently in both English & Spanish. Knowledge of basic administrative tasks, office equipment and Microsoft Office.

Knowledge, Skills and Abilities:

Must possess strong interpersonal skills including but not limited to: Empathetic and caring nature with an understanding of the unique needs and interests of the senior community. Excellent communication skills. Must be highly organized, able to multitask and prioritize. Must have the ability to deal with participants, families, and staff with tact and professionalism. Must understand how to deescalate situations and confidentially solve problems as they arise. Has a strong meaningful commitment to promoting the well-being and health of others.

Special Requirements:

Must be able to pass a CORI, SORI, OIG and background check. Satisfactorily completed a pre-employment physical examination and received a Tuberculosis screening within the previous 12months. Must be able to reliably commute every day, unless otherwise agreed upon by employer.

Job Type:

Full-time Pay:

$19.00 per hour

Benefits:

Paid time off Professional development assistance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person