Receptionist Position Available In St. Louis, Missouri

Receptionist L.I.V. Recovery Sober Living 1430 Wright St, St. Louis, MO 63107 About LIV Sober Living LIV Sober Living is committed to providing a supportive and structured environment for individuals living with substance use disorders and mental health. Our mission is to empower our residents to achieve lasting sobriety and improve their quality of life through comprehensive support and compassionate care. Join our team and make a meaningful impact in the lives of those we serve. Receptionist Position Overview The receptionist at LIV Sober Living serves as the first point of contact for residents, visitors, and external stakeholders. This role is pivotal in ensuring the smooth operation of front desk activities, providing exceptional customer service, and maintaining a welcoming and supportive environment. The ideal candidate will have excellent communication skills, a professional demeanor, and a compassionate understanding of the challenges faced by individuals in sober living.

Key Responsibilities:

Greet and assist all residents, visitors, and staff in a friendly and professional manner. Screen client referrals and maintain client waitlist Coordinate with case management to ensure client appointments are entered onto the transportation calendar timely. Answer and direct phone calls, take messages, and respond to inquiries promptly. Assist in the check-in and check-out processes for clients, ensuring all required documentation is completed accurately. Maintain a clean and organized reception area, including managing supplies and resources. Handle incoming and outgoing mail, packages, and deliveries efficiently. Provide administrative support to the management team, including data entry, filing, and record-keeping. Monitor and enforce the facility’s policies and procedures to ensure a safe and secure environment. Coordinate with other staff members to address resident needs and concerns promptly. Participate in staff meetings and training sessions as required.

Qualifications:

High school diploma or equivalent. Previous experience in a receptionist, administrative, or customer service role is preferred. Strong interpersonal and communication skills, both written and verbal. Proficiency in using office equipment, such as telephones, computers, and printers. Skilled with databases, spreadsheets, and Google Workspace Excellent organizational skills and attention to detail. Ability to handle sensitive information with confidentiality and professionalism. Empathy and understanding of the challenges faced by individuals in sober living.

Working Conditions:

The position requires the ability to sit, stand, and move around for extended periods. The receptionist must be able to handle a busy and dynamic environment with frequent interruptions. The role may also involve interacting with residents who are experiencing emotional or behavioral challenges, requiring a calm and compassionate approach.

Benefits:

Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holidays. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. LIV is an equal opportunity employer. LIV provides equal employment opportunities to all qualified persons and commits to administer all aspects and conditions of employment without regard to race, color, religion, gender, sex, sexual orientation (real or perceived), gender identity, gender expression, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, marital status, ethnicity, citizenship, or any other protected classification, in accordance with applicable United States federal, state, and local laws. LIV takes allegations of discrimination, intimidation, harassment and retaliation very seriously and will promptly investigate when a complaint is made.

Job Type:

Full-time Pay:

$19.00 – $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Ability to

Commute:

St. Louis, MO 63107 (Required) Ability to

Relocate:

St. Louis, MO 63107: Relocate before starting work (Required)

Work Location:

In person