Front Desk Coordinator I Position Available In DeSoto, Mississippi

Front Desk Coordinator

I 3.1 3.1

out of 5 stars 6542 Goodman Road East, Olive Branch, MS 38654 Healthcare Front Desk Coordinator – Olive Branch, MS Full-Time | Monday-Friday | Day Shift | Infusion Center-Based At IVX Health, we believe exceptional care starts at “hello.” We’re seeking a Front Desk Coordinator to be the warm, capable presence that welcomes patients into our brand-new infusion center in Olive Branch, MS . This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. This is more than a front desk job. It’s a vital, patient-facing role where your focus, friendliness, and follow-through will help create a calm and efficient care experience. If you thrive in healthcare settings, love clear processes, and take pride in being the person others can count on—you’ll fit right in. About IVX Health At IVX Health, our mission is to improve the lives of those we care for by redefining the care experience. As a national provider of infusion and injection therapy for patients with chronic conditions like Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis, IVX Health offers a better approach to care—one that prioritizes convenience, comfort, and exceptional patient outcomes. We extend the same values to our team, striving to empower them to succeed while embodying our core values: Be Kind, Do What’s Right , Never Settle , Make It Happen , and Enjoy the Ride . What You’ll Do Lead First Impressions — Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers — Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We’re Looking For 3-5 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility—you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You’ll Love IVX Health We’re not just redefining care for our patients — we’re redefining it for our teams, too. When you join IVX, you’ll find:

Predictable Hours:

Monday-Friday, regular business hours with rotating

Saturdays Supportive Culture:

Work with a compassionate, values-driven team

Professional Growth:

Tuition reimbursement, CEU access, and development opportunities

Comprehensive Benefits:

Medical, dental, vision, 401(k) match, disability, and more

Life-Friendly Perks:

Paid volunteer time, wellness support, and family-building benefits EEO Statement IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions based on business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.