Front Desk Receptionist Position Available In DeSoto, Mississippi

Front Desk Receptionist La Quinta Inn & Suites Olive Branch Olive Branch, MS Job Details Part-time | Full-time From $12 an hour 13 hours ago Benefits Employee discount Flexible schedule Qualifications Management Customer service Upselling Administrative experience High school diploma or GED Bachelor’s degree Organizational skills Front desk Typing 1 year Phone etiquette Communication skills Entry level Full Job Description Starting pay is based on

EXPERIENCE!

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

• Be the warm welcome that kicks off a memorable guest experience
• Acknowledge Rewards Club members and returning guests, in person or on the phone
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
• Handle cash and credit transactions
• Start every stay right by swiftly checking guests in and out
• take IDs, hand out room keys, and fulfill guest requests
• Stay one step ahead of guests’ needs
• record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
• Jump into other ad-hoc duties when your colleagues need your help What we need from you
• Communication skills
• guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Literate and tech-savvy
• you’ll need a good grasp of reading, writing, basic math’s and computers
• Flexibility
• night, weekend and holiday shifts are all part of the job
• You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
• Experience
• ideally, you’ll have spent at least one year in a front desk or guest service position
• Strength
• sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
• Organized & Clean
• we’ll need you to keep the desk organized and keep up with cleaning of the lobby in between your shift’ ‘

Work Remotely No Job Types:

Full-time, Part-time Pay:

From $12.00 per hour Expected hours: 16

• 40 per week

Benefits:

Employee discount Flexible schedule

Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Monday to Friday Night shift Overnight shift Weekends as needed Weekends only Ability to

Commute:

Olive Branch, MS 38654 (Required)

Work Location:

In person