Bilingual Receptionist Position Available In Jackson, Mississippi

Job Summary:

As our Bilingual Receptionist, you will be the first point of contact for clients calling or visiting our office. You’ll play a key role in creating a positive experience for customers while supporting our team with administrative tasks.

Key Responsibilities:

Greet walk-in clients and answer incoming phone calls in both English and Spanish Schedule appointments and manage the agency calendar Assist clients with basic questions or direct them to the appropriate team member Handle incoming and outgoing mail, emails, and faxes Maintain a clean and organized front desk area Provide administrative support such as filing, data entry, and document prep Translate and communicate policy information clearly when needed

Requirements:

Fluent in English and Spanish (verbal and written) 1+ years of receptionist, front desk, or customer service experience Professional and courteous communication skills Proficient with computers, email, and basic office software High school diploma or equivalent Insurance experience is a plus, but not required