Bilingual Receptionist Position Available In Madison, Mississippi

Bilingual Receptionist Law Offices of Ali & Associates, P.A. Ridgeland, MS 39157

Job Summary:

The Receptionist is the first point of contact for our clients and is responsible for providing excellent customer service in both English and Spanish (MUST speak one other language other than English) . This role manages incoming calls, greets clients, assists with general office duties, and supports overall office operations. •

NO PHONE CALLS, THIS MUST BE KEPT CONFIDENTIAL

•Reports to Directly to

Senior Paralegal/Office Manager Essential Duties and Responsibilities:

Customer Service:

Greet and welcome visitors with a positive and professional demeanor.

Phone Management:

Answer, screen, and direct incoming phone calls in both English and Spanish (MUST speak one other language other than English) .

Information Provision:

Provide basic information to callers and clients, and direct them to the appropriate person or department.

Mail Handling:

Process incoming and outgoing mail, deliveries, and scanned into client’s files.

Office Support:

Assist with general office duties such as filing, data entry, and typing.

Scheduling:

Assist with scheduling meetings and appointments.

Other Duties:

May be assigned additional tasks as needed.

Qualifications:

Language Proficiency:

Fluency in English and Spanish (one other language other than English) is required.

Customer Service Skills:

Excellent interpersonal and communication skills are essential.

Computer Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.

Organizational Skills:

Strong organizational and time management skills are needed.

CLEANLINESS IS A MUST!

Professionalism:

Ability to maintain a professional and courteous demeanor in all interactions.

Job Type:

Full-time Pay:

$12.00 – $17.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday No weekends Application Question(s): Since this is a bilingual receptionist position, other than English what languages to you speak? Ability to

Commute:

Ridgeland, MS 39157 (Required) Ability to

Relocate:

Ridgeland, MS 39157: Relocate before starting work (Required)

Work Location:

In person