Front Desk Associate Position Available In Alamance, North Carolina
Tallo's Job Summary: The Front Desk Associate role at 102 North Worth Street, Burlington, NC 27217 involves greeting visitors, answering calls, handling mail, and supporting administrative functions. Responsibilities include welcoming guests, managing phone inquiries, processing mail, assisting HR with onboarding, maintaining office spaces, and providing excellent customer service. Requirements include 1 year of administrative or customer service experience, strong communication skills, proficiency in Microsoft Office, and the ability to multitask and prioritize effectively.
Job Description
Front Desk Associate 3.7 3.7 out of 5 stars 102 North Worth Street, Burlington, NC 27217 ESSENTIAL
RESPONSIBILITIES AND DUTIES
Summary/Objective:
The role of the Front Desk Associate is to be the first point of contact for our company. This role involves greeting visitors, answering calls, handling mail, and supporting key administrative functions.
Essential Functions:
Welcome guests, answer the main company phone line and direct inquiries professionally. Process incoming and outgoing mail, packages, and deliveries. Assist Human Resources with scheduling, onboarding new employees and associated employee paperwork. Organize calendars, office meeting spaces and assist with event planning at the HQ offices. Administratively support record-keeping, updating databases and document processing. Monitor visitor logs and ensure proper building access protocols. Demonstrate excellence in customer service by providing helpful support to employees and guests. Other duties as assigned.
JOB SPECIFICATIONS
Work Environment:
Work time will be indoors/office. Noise level will be low.
Physical Demands:
Lift a maximum weight of 35 lbs. and carry up to 35 lbs. on occasion. Sit approximately 7 hours per day and walk or stand the other 1 hour per day.
ADDITIONAL QUALIFICATIONS
Experience:
General administrative or customer service experience (1-year minimum).
Special Skills:
Strong written and verbal communication, with the ability to engage professionally with employees and guests. Proficiency in Microsoft Office (Outlook, Word, Excel) High attention to detail, ability to multitask and strong time and task management skills. Ability to handle inquiries, resolve minor office issues and escalate concerns when necessary. Friendly, dependable, and able to maintain a polished and welcoming presence. Able to exhibit a high level of confidentiality. Excellent organizational skills.
Certifications:
N/A Industry Related Experience or Skills:
N/A Education Required:
High School Preferred Education:
N/A Bilingual in
Spanish Preferred:
Yes
