Bilingual Receptionist/Legal Screener Position Available In Buncombe, North Carolina

Bilingual Receptionist/Legal Screener Bilingual Receptionist/Legal Screener Full-time In Office Base office in

Asheville, NC Position Status:

Full-Time FLSA Status:

Non-Exempt Job Posting Pisgah Legal Services (PLS) is amunity-based non-profit legal aid agency governed by a local Board of Directors. Located in the Blue Ridge Mountains of Western North Carolina (WNC), Pisgah Legal Services provides free civil legal assistance to low-ie people in WNC. Theanization currently has offices in Asheville, Brevard, Burnsville, Hendersonville, Highlands-Cashiers, Marshall, Newland, and Rutherfordton. With over 120 dedicated staff, including over 30 attorneys plus program staff, and an active group of 200 volunteer attorneys, the program provides free services to over 20,000 people per year to meet their basic needs, primarily in the poverty law areas of housing, public benefits, domestic violence prevention, health care, immigration, and consumer law. PLS is seeking a full-time Bilingual Receptionist/ Legal Screener for our Asheville – Charlotte Street location. Applicants should be passionate about promoting justice and oveing barriers facing low-ie people, be a creative and zealous team-player, and bemitted to achieving lasting results for clients and low-iemunities. Responsibilities Serve as a receptionist.
Provide high quality legal screening for prospective PLS Applicants.
Accuratelyplete legal screening applications within the Legal Server System in a timely manner and monitor all generalist call-back lists and online applications.
Respond to urgent requests for services and have the ability to flag issues for supervisory review.
Coordinate andmunicate with the Volunteer Coordinator on legal screening and use of volunteers, which will involve distribution of screening work and case flow coordination, as well as assisting in training of volunteer screeners and receptionist when needed.
Spanish interpreting for Advocates and clients. Qualifications Demonstrated fluency in English/Spanish required.
Previous experience in interpretation required.
Word processing skills.
Experience with data entry.
Ability to understand, remember, and carry outplex instructions.
Experience in law office and cloud-based systems.
Experience working andmunicating with low-ie population preferred.
Valid driver’s license. Salary/ Benefits Salary ranges from $45,143 – $65,338 depending on experience. Additional bilingual language skills that are applicable to this role may qualify for up to an additional $3k uponpleting a language assessment test. Our salary scale is predetermined based on the years of relative professional work experience that qualify for this position to ensure equity in pay. Pisgah Legal Services is a Living Wage Certified Employer. Employees are eligible for medical, dental, vision and life insurance coverage the 1st of the month following the start date. Pisgah Legal Services (PLS) pays 100% of the Employee and 50% of the Dependent Cost for BCBS Medical and Dental coverage. PLS pays 50% of the Employee Coverage Cost for BCBS Vision coverage. PLS pays 100% of Long-Term & Short-Term Disability Coverage, Life Insurance Coverage of 5x base salary + an additional $15,000 Life & AD&D Coverage. 401k Retirement Plan after 6 months of employment. Additional Fringe Benefits includes Pet Insurance, Paid Parental Leave, Paid Bereavement Leave, 13.5 Company Holidays, 22 Paid Leave Days, Paid Sabbatical Leave for eligible staff, Employee Assistance Program for entire household and a great working environment with work life balance! To Apply Submit your online application with resume and cover letter through our Career Center located at www.pisgahlegal/jobs PLS invites all applicants to include in their cover letter a statement about how your unique background and/or experiences might contribute to the diversity, cultural vitality, and perspective of our staff and legal services practice. Pisgah Legal Services ismitted to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As an Equal Opportunity Employer, we will provide reasonable amodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA amodations with our Human Resources department. Please see Job Description for full instructions.

Department:

Administrative Assistant

Submission Deadline:

7/7/25