Front Desk Receptionist Position Available In Gaston, North Carolina

Front Desk Receptionist Motel6 Gastonia Gastonia, NC Job Details Full-time $11 – $15 an hour 9 hours ago Qualifications English High school diploma or GED Driver’s License Front desk Entry level Full Job Description

ESSENTIAL TASKS

Greet all customers who approach the Front Desk in a smiling,friendly manner. Check-in arriving guests in the most efficient manner possible, following all established procedures. Check-out departing guests in the most efficient manner possible, following all established procedures and polices. Review arriving reservations for the day early in the shift, checking for special requests, VIPs, etc., preassigning rooms as necessary. Pre-register groups that have requested pre-registration. Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures. Handle complaints efficiently and courteously. Listen carefully to the guests problem. If possible, take immediate personal responsibility to correct the problem. If you cannot correct the problem with available resources, notify your supervisor or the General Manager immediately. Answer telephone efficiently and pleasantly within three rings and with correct phrasing. Determine nature of call and transfer to proper extension. Be knowledgeable about scheduled groups and meetings. Take time to read function sheets and reservations in order to be completely familiar with them. Coordinate with Maintenance on any guest reported or observed problems. Be willing to help out transport guests if needed in Hotel Shuttle Vehicle. Other Duties as assigned

Requirements:

Front desk experience

Type of Education:

H.S. Diploma •

Level of Education:

12

Speak English, Read English & Write English Valid Drivers License and Good Driving Record Job Type:

Full-time Pay:

$11.00 – $15.00 per hour

Schedule:

8 hour shift

Work Location:

In person