Receptionist Position Available In Gaston, North Carolina
Tallo's Job Summary: The Receptionist role involves managing front-office operations, assisting with housing applications, and providing administrative support. Responsibilities include greeting visitors, answering phones, assisting with housing programs, maintaining resident files, and collaborating with the housing team. Qualifications include a high school diploma, administrative experience, and proficiency in Microsoft Office. The ability to handle sensitive information with discretion is crucial.
Job Description
Receptionist plays a vital role in delivering exceptional customer service to residents, applicants, and visitors. This position involves managing front-office operations, assisting with housing applications, and providing administrative support to ensure efficient service delivery.
Key Responsibilities Front Desk Operations :
Greet and assist visitors, answer multi-line phone systems, direct calls, and take messages.
Resident & Applicant Assistance :
Provide information on housing programs, assist with application processes, and guide clients through required documentation.
Document Management :
Maintain and organize resident files, process incoming and outgoing mail, and ensure confidentiality of sensitive information.
Administrative Support :
Schedule appointments, prepare correspondence, and assist with data entry and filing systems.
Office Equipment Management :
Operate standard office equipment, including computers, copiers, and fax machines.
Team Collaboration :
Work closely with housing staff to ensure smooth operations and address client needs promptly. Qualifications High school diploma or equivalent; additional administrative training is a plus. Previous experience in a receptionist or administrative role, preferably in a housing or public service setting. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to handle sensitive information with discretion and maintain confidentiality. Bilingual abilities are advantageous to serve a diverse community. Physical Requirements Ability to sit for extended periods. Occasional lifting of up to 25 pounds. Frequent use of hands for typing and handling documents.
