Veterinary Receptionist Position Available In Gaston, North Carolina

Veterinary Receptionist 3.5 3.5 out of 5 stars Belmont, NC New Hope Veterinary Hospital is hiring a full-time Veterinary Receptionist to be our veterinary clients’ first point of contact, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our mission, expect to be supported in your work and home life with: All the benefits you deserve —medical, dental, vision, retirement. Paid time off . Take the time you need to recharge. Employee pet discount because we know your pets are family, too. 401(k) with a generous company match to help you invest in your future while you care for pets today. $125 scrub allowance , distributed twice a year, ensures you have the gear you need to work comfortably!

Salary:

$16.00

• $18.

00 per hour, determined by the candidate’s skills, experience, and qualifications.

Schedule:

Enjoy a 4-day work week with a balanced schedule!

Shifts are typically:

Monday:

7:30 AM

• 7:00 PM Tuesday

• Friday:

  7:30 AM

• 5:30

PM Saturday:

7:30 AM

• 12:00 PM (on a rotating basis) Team members receive one full day off during the week and an additional half day off if scheduled for work on Saturday.

This structure allows for a great work-life balance while still providing excellent patient care!

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist is required. Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About New Hope Veterinary Hospital Opened in 2023, New Hope Veterinary Hospital is a brand-new, gorgeous facility designed to provide top-tier veterinary care in a warm and welcoming environment. As part of the TotalBond family, we combine modern medicine with a personal touch—understanding and anticipating the needs of our patients while making our clients feel like family. Our state-of-the-art facility offers advanced services, including laparoscopy and ultrasound, and we are committed to clear communication and transparency when it comes to pet care. We prioritize low-stress handling techniques to ensure every pet has a comfortable visit and are proud to be a Feline-Friendly practice.