Front Desk Coordinator Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Front Desk Coordinator role at Salon 8 in Charlotte, NC, involves greeting clients, managing appointments, and ensuring a seamless experience. The ideal candidate will have customer service experience, organizational skills, and a professional demeanor. Benefits include incentives, growth opportunities, and discounts. To apply, drop off a resume at Salon 8 in Charlotte.
Job Description
Front Desk Coordinator 8 The Salon 4425 Sharon Road, Charlotte, NC 28211 At Salon 8, we are renowned for our exceptional service, cutting-edge techniques, and luxurious atmosphere. We pride ourselves on providing an unparalleled experience to our discerning clientele. We are seeking a dynamic and personable Front Desk Coordinator to be the face of our salon. The ideal candidate will possess a passion for customer service, a keen eye for detail, and the ability to thrive in a fast-paced, high-end environment. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless and memorable experience from arrival to departure.
Key Responsibilities:
Guest Reception:
Greet clients with a warm and professional demeanor, offering refreshments and ensuring they feel welcomed and valued.
Appointment Management:
Schedule and confirm appointments using salon software, efficiently handling changes and cancellations while maximizing the schedule.
Client Communication:
Handle phone calls, emails, and in-person inquiries with exceptional customer service skills, addressing client needs and concerns promptly.
Salon Maintenance:
Ensure the front desk and waiting areas are clean, organized, and stocked with necessary supplies. Monitor and maintain a professional appearance of the salon.
Team Support:
Collaborate with salon staff to facilitate smooth operations, including coordinating with stylists and assisting with various tasks as needed.
Customer Feedback:
Gather and address client feedback to continuously improve the client experience and resolve any issues effectively.
Qualifications:
Experience:
Previous experience in a front desk or customer service role, preferably in a high-end salon or luxury environment.
Skills:
Excellent communication and interpersonal skills, strong organizational abilities, and proficiency in salon management software or similar systems.
Appearance:
Professional appearance and demeanor, reflecting the high standards of the salon.
Adaptability:
Ability to handle a busy environment with grace and efficiency, managing multiple tasks simultaneously.
Benefits:
Performance-based incentives Opportunities for professional growth and development Discounts on salon services and products A supportive and creative work environment If you are passionate about providing exceptional customer service and are excited about contributing to the success of a high-end salon, we invite you to apply and join our team at Salon 8. Drop off a resume – Tuesday through Saturday between 11 a.m. – 5 p.m. 704.366.0858 8 the Salon Village at South Park 4310 Sharon Rd U15A Charlotte, NC 28211
Job Types:
Full-time, Part-time Schedule:
8 hour shift Weekends as needed
Work Location:
In person
