Front Desk Receptionist Position Available In Mecklenburg, North Carolina

Front Desk Receptionist 3.2 3.2 out of 5 stars 3627 Beatties Ford Road, Charlotte, NC 28216

Job Title :

Front Desk Medical Office Receptionist, PrimeCare Medical Center PrimeCare Medical Center is a state-of-the-art practice located in Charlotte, North Carolina where our emphasis is on quality healthcare. PrimeCare Medical Center offers primary care physicians and specialized diagnosis and treatment in urgent care, weight management, and internal medicine. PrimeCare also offers cardiovascular studies, heart monitoring, and X-ray services in-office by trained specialists.

Overview :

We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in providing excellent customer service and ensuring the smooth operation of our office. The ideal candidate will possess strong phone etiquette, office management skills, and a commitment to creating a welcoming environment.

Position Summary:

The Front Desk Medical Office Receptionist is responsible for greeting patients, insurance verification, payment collection, answering phones, scheduling appointments, presenting payment options, and other standard front desk duties. The Referral Coordinator supports the work of the front desk, in addition to completing the process of patient checkout and referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required in accordance with office protocols.

Essential Functions:

Welcome patients and visitors to the medical office Answer patient’s telephone inquiries or referring questions to other staff members Schedule appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider Ensure that patient insurance information is updated, assists patients with questions Retrieve and send out patient records Opens and sort office mail. Delivers outgoing mail to the post office at end of day Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed Maintains reception area in a neat and orderly condition

Qualifications:

High school graduate or equivalent required Experience in medical office/clinic setting Healthcare Reception/ front desk experience

Knowledge, Skills, and Abilities:

Knowledge of medical terminology and insurance plans Ability to learn software quickly and operate computer, fax machine and email Must be detail oriented and have strong reading/writing skills Must possess professional attitude and telephone courtesy Ability to prioritize and multi-task in a fast-paced and changing environment Must be self-motivated and take initiative

Benefits:

2 weeks of paid vacation Paid holidays Workers’ compensation Company’s 401k after 1 year of service If you are passionate about providing outstanding service and possess the necessary skills, we encourage you to apply for this opportunity as a Front Desk Receptionist for

PrimeCare Medical Center Job Type:

Full-time Pay:

$17.00 – $19.00 per hour Expected hours: 40 per week

Benefits:

401(k)

Schedule:

8 hour shift

Work Location:

In person