Front Desk Receptionist Position Available In Mecklenburg, North Carolina

Front Desk Receptionist Carolina Outpatient Detox 117 E Morehead St, Charlotte, NC 28202

Overview:

We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our Outpatient Detox office, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for our patients. If you have excellent communication skills, attention to detail, and a passion for helping others, we would love to hear from you.

Responsibilities:

• Greet patients and visitors with a warm and welcoming demeanor
• Answer phone calls and schedule appointments using software such as Kipu EMR, microsoft office, google workspace and google sheets
• Following up with clients to remind them of their appointments or to alert client’s of their missed appointments.
• Performing Breathalyzers and UA’s for daily clients attending the program
• Complete Intake forms with new clients and assisting them with signing all consents and insurance paperwork
• Maintain patient records to ensure demographic information is kept up to date as necessary
• Provide administrative support to the medical & clinical team. Assisting the Executive Director with operational tasks within the office.
• Ensure patient confidentiality in accordance with HIPAA regulations
• Handle patient check-in and check-out processes efficiently
• Assist with managing inventory of office supplies and ordering as needed

Qualifications:

• Previous experience working in Behavioral Health or medical office preferred
• Familiarity with medical terminology and administrative procedures
• Proficiency in using EMR software systems such as Kipu, Salesforce, lightening
• Strong organizational skills with the ability to multitask effectively
• Excellent communication skills, both verbal and written
• Ability to work well in a team environment
• Knowledge of emergency response protocols (e.

g., CPR) is a plus Please note that this is not an exhaustive list of responsibilities and qualifications. Additional duties may be assigned as needed. This is a full-time position with opportunities for growth within our organization. If you are looking for a rewarding career in the healthcare industry and enjoy providing exceptional customer service, we encourage you to apply. Please submit your resume. We look forward to reviewing your application!

Job Types:

Full-time, Part-time Pay:

$14.00

• $16.

00 per hour

Benefits:

Flexible schedule Paid time off

Schedule:

Day shift Evening shift Rotating weekends Ability to

Commute:

Charlotte, NC 28202 (Required) Ability to

Relocate:

Charlotte, NC 28202: Relocate before starting work (Required)

Work Location:

In person