Front Desk Receptionist Position Available In Mecklenburg, North Carolina

Front Desk Receptionist

CHAVEZ DIESEL SERVICES 7254

Mount Holly Road, Charlotte, NC 28214

Job Summary:

We are seeking a highly motivated Front Desk Receptionist to join our team. The ideal candidate will provide exceptional customer service when interacting with customers and employees while handling various administrative tasks. The applicant will work closely with the transportation manager and should possess excellent communication skills and courteous manners. As a proud veteran-owned company, we encourage veterans with any type of personnel services or transportation experience in the military to apply.

• Pay will be determined based on applicant’s experience

Responsibilities:

• Exhibits a high-quality level of service when greeting and assisting customers, treating everyone with professionalism and respect
• Welcomes all customers and personnel in the front lobby while always maintaining a presentable and tidy area
• Manages incoming phone calls, service requests, and directs them to the appropriate personnel
• Assists Transportation manager to coordinate and plan routes for assigned truck drivers ensuring prompt and professional service to our customers
• Communicates with drivers and customers to provide accurate instructions and address any concerns or emergencies that may arise
• Creates and maintains dispatching records to accurately inform the accounting department for a seamless billing and invoicing process
• Collaborates with other team members to complete tasks and meet deadlines
• Utilizes Microsoft Office Products and Towing management software (computer and mobile apps) on a daily basis
• Work in a fast-paced environment, with the ability to adapt to changing priorities and situations

Skills:

• Excellent communication, attention to detail, and organizational skills
• Competent with Microsoft Office products and Towing management software on computer and mobile applications
• Strong problem-solving and analytical skills
• Experience in the transportation industry is preferred, but not required
• Ability to work effectively in a team environment
• Commitment to safety and adherence to company safety protocols

Benefits:

• Competitive hourly wage plus commission based on individual’s experience.
• Training and career advancement opportunities.

Job Type:

Full-time Pay:

$37,000.00

• $42,000.

00 per year

Schedule:

Day shift Weekends as needed

Work Location:

In person