Receptionist Position Available In Mecklenburg, North Carolina

Receptionist

TOWN OF CORNELIUS – 4.6

Cornelius, NC Job Details Full-time $35,877.01 – $44,846.26 a year 1 day ago Qualifications Management English Microsoft Office High school diploma or GED Driver’s License Organizational skills Multi-line phone systems 1 year Grammar Experience Entry level Office experience Full Job Description

PURPOSE OF CLASS

: Under general supervision of the Police Records Manager, performs a variety of clerical duties requiring skills of a technical and specialized nature; performs related work as required.

PRIMARY TASKS

Receives, screens, and transfers incoming calls to Department personnel. Greets visitors and serves as custodian of visitor badges. Provides general information and responses to public inquiries. Proofreads accident reports, incident reports, supplemental reports, and citations. Enters accident and incident reports online. Creates files for and files incidents reports, accident reports, supplemental reports, and citations. Accepts and signs for incoming packages. Provides copies of incidents and accident reports per public requests. Issues special event and peddler forms to the public. Performs other duties as required.

EQUIPMENT OPERATED

: Personal computer, printer, copy machine, fax machine, scanner, and other assigned office equipment.

REPORTING RELATIONSHIP

: This position reports to the Records Manager.

WORKING CONDITIONS

: Office environment.

QUALIFICATIONS OF CLASS

Education:

Any combination of education and experience equivalent to a high school diploma.

Experience:

1-2 years of experience working in a clerical position in an office environment; or an equivalent combination of training and experience.

Knowledge, Skills and Abilities:

Thorough knowledge of vocabulary, grammar, English, and spelling. Excellent working knowledge of Microsoft Office Products. Knowledge in the use of a multi-line phone system. Knowledge of basic criminal justice terminology. Ability to multi-task in an office environment. Skill in file management and organization. Ability to observe and monitor visitors. Thorough knowledge of the specific tasks and duties as required by the Department or agency assigned. Skill in the operation of office machines and equipment. Ability to deal tactfully and courteously with the public. Ability to keep information confidential. Ability to establish and maintain effective working relationships with other employees. Knowledge of current RMS software or ability to learn how to use the software.

Special Requirements:

Possession of an appropriate valid North Carolina driver’s license.

FLSA Status:

Non-exempt Special Note:

This generic class specification gives a sound overview of the job class, its essential functions, and necessary job requirements. These documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.