Front Desk Associate Position Available In New Hanover, North Carolina

Front Desk Associate Holiday Inn Express and Suites 839 Medical Center Drive, Wilmington, NC 28401 Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities Greet and welcome guests in a friendly and professional manner. Manage front desk operations, including answering phone calls and responding to inquiries. Schedule appointments and manage calendars efficiently. Maintain accurate filing systems and ensure all documentation is organized. Perform clerical duties such as proofreading documents and handling correspondence. Assist with administrative tasks as needed, including data entry and office organization. Provide support to medical staff by coordinating patient check-ins and managing records. Uphold confidentiality standards while handling sensitive information. Experience Previous experience as a Front Desk Agent or in a similar customer service role is preferred. Strong computer literacy with proficiency in office software applications. Excellent phone etiquette and communication skills. Experience in calendar management and organizational tasks is highly desirable. Familiarity with medical receptionist duties is a plus but not required. Ability to work well under pressure while maintaining a positive attitude. Join our team and contribute to creating a welcoming environment for our clients while ensuring smooth operational processes at the front desk.

Job Types:

Full-time, Part-time Pay:

$15.00 – $16.50 per hour

Benefits:

Employee discount

Schedule:

8 hour shift Day shift Evening shift Morning shift Night shift Weekends as needed

Work Location:

In person