Receptionist – Trinity Landing Position Available In New Hanover, North Carolina
Tallo's Job Summary: The Receptionist position at Trinity Landing Lutheran Services Carolinas in Wilmington, NC offers full-time hours with a pay rate of $18-$21 per hour. Responsibilities include answering calls, directing visitors, handling mail, and providing general office support. The role requires excellent communication skills and knowledge of customer service principles and Microsoft Office. High School Diploma or equivalent is required.
Job Description
Receptionist
- Trinity Landing Lutheran Services Carolinas 5450 Trinity Landing Way, Wilmington, NC 28409 Full-time hours including every other weekend
- 9 am-5 pm
- every other weekend / Monday
- Friday) (5 days a week) Opt-out for additional pay per hour. Pay rate $18
- $21 with opt-out selection (No benefits) Provides general office support with a variety of clerical activities and related tasks.
The receptionist will be responsible for answering incoming calls, directing calls to the appropriate associates, mail distribution, flow of correspondence, requisition of supplies, as well as additional clerical duties. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 1. Answer the telephone in courteous manner, using voice mail and forwarding calls. 2. Greet visitors entering facility and provide direction as needed. 3. Respond to requests by visitors and staff 4. Update ECS software with Admission and Discharge documents, doctor’s progress notes, etc. 5. Support ECS platform by troubleshooting issues, and password reset requests. 6. Sorting and distribution of mail and packages. Forwarding of mail to residents responsible party as necessary or advised. 7. Coordinate accounts receivable deposit process and complete deposits as required. 8. Responsible for handling distribution relevant to employee activities such as birthday meal tickets, gift cards, t-shirt, etc. 9. Order office supplies, including supplies for copier and printer. Submit service requests as needed for equipment. 10. Maintain flow of information such as faxes, applications, etc. coming into location by directing to appropriate individual. 11. Send Thank you letters to donor and recipient of donations. 12. Assist accounts payable when necessary 13. Other duties as assigned by supervisor
Education:
H.S. Diploma or equivalent.
Experience:
Knowledge of customer service principles and practices. Knowledge of administrative and clerical procedures.
Specific skills/abilities:
Excellent customer service and communication skills. Knowledge of Microsoft Office products.
Working Conditions/Physical Requirements:
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). 1. Usual office conditions apply, sitting at desk for extended periods, in front of computer. 2. Ability to lift files (minimum 10 pounds), open filing cabinets and bend, stoop to floor, reach overhead, or stand as necessary. 3. Ambulatory throughout facility.
