Veterinary Receptionist- Scotts Hill Paw Springs Position Available In New Hanover, North Carolina

Veterinary Receptionist- Scott’s Hill Paw Springs Paw Springs Veterinary Hospital – 3.7 Wilmington, NC Job Details Full-time From $15 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Uniform allowance Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Retirement plan Qualifications Animal hospital experience Phone reception Sales Customer service Practice management software Veterinary experience Medical records Animal handling Front desk Computer skills Phone triage 1 year Communication skills Entry level Veterinary technician experience Full Job Description About Paw Springs Veterinary Hospital Paw Springs Veterinary Hospital is committed to providing unparalleled veterinary care founded on the principles of quality, compassion, and evidence-based medicine. In order to provide outstanding levels of patient and client care, we have built a team of dependable and caring team members that are dedicated to integrity, service, and continuous learning. Join Our Team We are seeking to add a full-time Veterinary Receptionist to our team at Paw Springs- Scott’s Hill. The Receptionist focuses on providing outstanding client care through email, phone, text, and in person interactions. Scheduling appointments, checking in/out visits, collecting payments, educating clients on hospital processes/policies, and ensuring accurate invoicing as some of the key responsibilities. They are an important member of the hospital team ensuring clients and patients experience outstanding service and care during their visit.

Paw Springs Benefits:

Competitive compensation with annual merit increase opportunities. Well-Being Perks to help with whole health support, discounts, financial guidance, and monetary rewards for healthy living. Multiple plan options to select medical coverage that fits your needs; plus dental and vision plans. Paid time off to help with work life balance and self-care. Discounts on services and other perks at our resorts and hospitals! Continuing education opportunities such as lunch-and-learns and vendor spotlight sessions.

Key Responsibilities:

Greeting and interacting with clients in person, through digital communication, and over the phone. Consulting with clients to understand their needs and preferences; scheduling services through appropriate triage training and hospital standards. Maintaining scheduling system and patient medical records in practice management software; managing and booking various medical services and appointments. Maintaining client communication system; reaching out to and responding to client through email, text, and phone call; sending reminders and marketing materials as needed. Collecting and processing payments using the hospital practice management software. Assisting Patient Care team to room appointments for exams, appointments, and services. Additional Details Previous experience working as a scheduler/receptionist is required; veterinary hospital experience preferred. Strong interpersonal skills, including attention to detail, communication, active listening, and genuine care and enthusiasm are required. Profficency with and ability to learn office and sales equipment (phones, computers, printers, point of sale, practice management software) required. Safety is critical for all team members and pets; ability to safely handle animals in various situations and environments is required. Affirmative Action/EEO statement Paw Springs Veterinary Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that a diverse team is a better team. The perspectives and experiences that people from different backgrounds bring to the company drive better decisions and improved results. Paw Springs Veterinary Hospital is committed to a culture of inclusion and believes that diversity drives the best results.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Uniform allowance Vision insurance

Schedule:

Day shift Evening shift Monday to Friday Weekends as needed Application Question(s): Are you willing and able to reliable commute to 10340 US Highway 17, Wilmington, NC 28411? Are you able to work between the hours of 8am and 5pm Monday through Friday?

Experience:

Animal hospital: 1 year (Required) receptionist: 1 year (Preferred)

Work Location:

In person