Veterinary Receptionist Position Available In Polk, North Carolina
Tallo's Job Summary: The Veterinary Receptionist position at Bonnie Brae Veterinary Hospital in Columbus, North Carolina involves scheduling appointments, managing client transactions, and educating pet owners. The role requires excellent customer service skills, knowledge of veterinary terminology, and flexibility for weekend and holiday shifts. Compensation includes health benefits, retirement plans, and paid time off. Southern Veterinary Partners is the hiring organization, offering growth opportunities within a collaborative environment.
Job Description
Veterinary Receptionist
Columbus, North Carolina
Hospital Administration/Reception
23791 The name Bonnie Brae is in honor of the area’s beauty and culture, meaning “Beautiful Hillside” in the Old Scottish language. Located in the beautiful Western North Carolina foothills and just minutes from Upstate South Carolina, we pride ourselves on compassionate, educated and friendly employees. Bonnie Brae Veterinary Hospital is a 4 DVM practice with a support team that welcomes the opportunity to maintain optimum health of our client’s companions, through complete preventative and wellness care, during all stages of life, from pediatric to geriatric. We utilize electronic medical records (Cornerstone), have Idexx out lab and Idexx in house diagnostics including Sedivue, digital dental x-ray and DR x-ray. We also offer an integrative approach, with acupuncture, chiropractic, and Chinese herbal medicine as additional services. We are a hard-working, fun-loving group that enjoy the perk of being able to maintain a quality work/life balance. If you are ready to join a team full of compassion and respect as well as a good sense of humor, we encourage you to apply today!
As a Receptionist you will:
Receive and place calls to clients for the purpose of scheduling.
Prioritize multiple tasks in a calm, organized manner.
Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
Utilize hospital computer systems to document medical records and communicate with clients and teammates.
Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Excellent customer service skills and an exceptional level of communication in a professional manner.
Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
Maintain a positive attitude in all interactions with clients, pets and other teammates.
Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
Utilizing standard office/business equipment.
Knowledge of veterinary medical terminology and procedures.
Flexible schedule including some weekend and holiday shifts.
Experience with veterinary software is preferred.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Possession of organizational skills.
Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
Pay based on experience
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays) – for eligible positions only
SVP offers educational assistance for qualified teammates to enroll in
AVMA-CVTEA
accredited veterinary technician programs
Teladoc- FREE doctor access 24/7
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of “Fastest Growing Companies in America” (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal’s “FastTrack 30” of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).
