Front Desk Receptionist Position Available In Wake, North Carolina

Front Desk Receptionist Oak City Vision Center, O.D., PLLC 8821 Six Forks Road, Raleigh, NC 27615 About us At Oak City Vision Center our goal is to begin each day with compassion and care. We are dedicated to delivering premiere and attentive eye services to every patient. We pride ourselves on ensuring our patients feel like family while receiving exceptional healthcare services. . We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our team at our optometry office, who will primarily focus on checking out patients at the end of their exam. As a point of contact for our patients, you will play a crucial role in providing exceptional customer service while efficiently managing administrative tasks. Must love dogs as we have an office dog! This position is for Tuesday-Thursday 9a-5pm, and optional Fridays 9a-1p.

Responsibilities:

1. Greet patients warmly as they arrive at the office and ensure a positive experience as they check-in for their appoitment. Please note we have a front desk receptionist that will take care of the check-in process. 2. Check out patients at the completion of their exam. 3. Schedule appointments and ensuring optimal patient flow and minimal wait times. 4. Verify insurance information and eligibility for each patient, accurately entering details into the system. 5. Communicate effectively with patients regarding insurance coverage, co-pays, and any other financial matters. 6. Answer phone calls and emails promptly, addressing inquiries and scheduling appointments as needed. 7. Assist patients with completing necessary forms and paperwork, ensuring all required information is collected. 8. Maintain cleanliness and organization of the reception area, ensuring a professional and welcoming environment. 9. Collaborate with other staff members to coordinate patient care and ensure smooth operations within the office. 10. Handle cash and credit card transactions, reconciling payments at the end of each day.

Requirements:

1. Previous experience in a customer service or receptionist role, preferably in a healthcare setting but not required. 2. Excellent interpersonal and communication skills, with a courteous and professional demeanor. 3. Strong organizational skills and the ability to multitask effectively. 4. Proficiency in computer skills, including typing. 5. Ability to maintain confidentiality and handle sensitive information with discretion. 6. High school diploma or equivalent required. If you are a dedicated individual with a passion for providing exceptional patient care, we encourage you to apply for this rewarding opportunity. Join our team and help us make a positive impact on the vision health of our community.

Job Type:

Part-time Pay:

$15.00 – $17.00 per hour

Schedule:

8 hour shift Ability to

Commute:

Raleigh, NC 27615 (Required)

Work Location:

In person