Receptionist/Administrative Assistant Position Available In Wake, North Carolina

Receptionist/Administrative Assistant Paws-Abilities Dog Resort and Spa Rolesville, NC 27571 Receptionist – Paws-Abilities Dog Resort & Spa Where Passion Meets Purpose—for Dogs and People Alike Are you a dog lover with top-notch organization and customer service skills? Paws-Abilities Dog Resort & Spa is seeking a friendly, detail-oriented Receptionist to be the welcoming face of our luxury pet care facility. In this role, you’ll greet clients (and their pups!), assist with check-ins for daycare, boarding, and grooming, and help ensure every pet parent leaves feeling confident and cared for. You’ll be working in the heart of our lobby and front desk, managing reservations, answering phones, assisting with social media, and supporting daily operations—yes, that means helping with the dogs, too! This is a hands-on position in a fast-paced environment where every day is full of wagging tails and meaningful work.

What You’ll Do:

Greet clients and their pets warmly and professionally Check in pets for daycare, grooming, and boarding services Answer phones, respond to emails, and assist with client questions Book and manage reservations using our scheduling system Process payments and maintain accurate records, including vaccination documentation Keep the front desk and lobby area clean and welcoming Post updates and cute content to our social media channels Support kennel operations and assist with dogs as needed Learn the ins and outs of our facility so you can confidently communicate services and policies

What We’re Looking For:

Must love dogs—and their humans! High school diploma or GED Excellent customer service and communication skills Friendly, professional demeanor that puts clients at ease Ability to multitask in a busy environment Highly organized and detail-oriented Team player with a positive attitude Comfortable handling dogs of all breeds and sizes Prior experience in a veterinary, pet care, or receptionist role is a plus Knowledge of pet health or grooming services is helpful but not required

Perks & Benefits:

Discounted boarding Holiday pay Career growth and management opportunities Educational courses & certifications PTO after 1 year (full-time employees)

Schedule Info:

Must have reliable transportation Weekends and holidays are shared responsibilities—we operate on a rotating schedule to ensure balance At Paws-Abilities, we pride ourselves on delivering luxurious, loving care to every pet while creating purpose-driven employment opportunities—including for individuals with special needs and disabilities. If you’re passionate about pups and want to be part of a supportive, mission-focused team, we’d love to meet you.

Job Types:

Full-time, Part-time Pay:

$14.00 – $18.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Professional development assistance

Schedule:

4 hour shift 8 hour shift Day shift Evening shift Morning shift

Work Location:

In person