Receptionist AL – M-F Position Available In Wake, North Carolina
Tallo's Job Summary: The Receptionist position in Raleigh, NC 27608 requires performing administrative and receptionist duties under the direction of the Office Supervisor. Responsibilities include answering calls, maintaining confidentiality, typing documents accurately, and responding to emergencies promptly. The role also involves interacting with residents, families, and visitors, operating office equipment, and assisting with billing procedures. Applicants need a high school diploma and at least six months of phone etiquette and customer service experience. Apply now at PruittHealth for this rewarding opportunity.
Job Description
Receptionist
AL – M-F 2.7 2.7
out of 5 stars Raleigh, NC 27608
JOB PURPOSE:
The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.
KEY RESPONSIBILITIES
Answers incoming telephone calls and direct to appropriate person or department. Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information. Types documents, reports, letter, etc. at least 50 words per minute with high accuracy. Recognizes, respond to and/or report resident emergency situations immediately. Maintains strict confidentiality on all facility data. Communicates with and support residents, families, visitors, etc. Maintains privacy of records, conditions and other information relating to residents, employees and facility. Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator. Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook. Operates copier, office machines, computer, etc., as directed. Prepares and mail statements in accordance with established billing procedures as needed Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator. Receives, sorts and distributes mail as directed. Refers difficult and conflicting interactions or situations to Administrator or appropriate department head. Assists in reporting complaints and grievances from residents, families, visitors and partners.
MINIMUM EDUCATION REQUIRED
High school diploma or equivalent
MINIMUM EXPERIENCE REQUIRED
At least six (6) months experience in phone etiquette and customer service. Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you! Apply Now to get started at PruittHealth! As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.
