Customer Service/ Receptionist Position Available In Hillsborough, New Hampshire

Customer Service/ Receptionist 3.7 3.7 out of 5 stars Hollis, NH Hollis, NH, United States of America | General Affairs Job Description We are seeking great talent to help us build The DNA of tech. ® Vishay manufactures one of the world’s largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world’s most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.™ Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). Learn more at www.

Vishay.com. Do you want to help us build the DNA of tech.? Vishay UltraSource in Hollis, NH is currently seeking applicants for a Receptionist/Customer Service Representative. This position will mainly be responsible for receptionist and administrative tasks in our front end. This role will be also support Customer Service with quotation setup, follow up, order entry & management while helping address customer issues.

Job Location:

Hollis, NH is a small suburb in Southern New Hampshire, an hour north of Boston, MA and conveniently located near other major cities and access points in the New England area. Vishay UltraSource has 27,000 sq. ft of manufacturing space and approximately 90 employees working between two shifts.

What you will be doing:

Administrative/Reception:

Answer multi-line phone and direct calls to the correct person in a timely manner Greet guests with a smile when they arive and contact the person they are seeing Sort mail when it arrives and distribute to appropriate people Enter quotes given by sales/customer service team and maintain quote files Process daily orders on hold report and distribute Scanning of completed work orders Assist with ordering supplies for facility Other responsibilities as required

Customer Service:

Support the sales team with respect to assigned and account base of 80 accounts, including aerospace, defense and international customers Responsible for quoting set up, follow up on select quotes, order entry and order management Create RMAs, resolve pricing or delivery issues and assist with expediting requests Respond to customer inquiries on a daily basis, by both phone and email, in a fast-paced environment Perform customer invoicing Other responsibilities as required What you will bring along: High School diploma or equivalent 3-5 years of experience in an office based environment working directly in customer service in a manufacturing setting, preferably in custom fabrication Stong time management skills Excellent customer care and focus; ability to assess customer’s needs and provide answers, paths, troubleshooting help or methods for a positive customer experience Strong interpersonal skills and team orientation Ability to quickly respond to customer issues while maintaining a polite, positive and professional manner Excellent organizational skills with a strong attention to detail Excellent communication skills, both written and verbal Must possess a highly-positive and service -oriented approach to work with both internal and external customers Strong problem solving and multi-tasking abilities required Ability to work with limited supervision at times and to follow through with tasks Proficient knowledge of Microsoft Outlook, Word and Excel is required Knowledge of ITAR and/or Export Compliance a plus What can we offer you for your talent: Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you’ll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. Do you have the skills we need? Are you ready to power your career as you power the world? . Vishay committed to a workplace free of harassment and unlawful discrimination. We do not engage in discrimination or harassment based on race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, political affiliation, union membership, covered veteran status, protected genetic information or marital status in hiring and employment practices. This position requires access to information subject to the International Traffic in Arms Regulations and/or the Export Administration Regulations. As such, this position is open only to applicants who qualify as “U.S. Persons” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. It is the policy of Vishay to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Vishay is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact HR.Operations@Vishay.com assistance.