Front Desk Receptionist Position Available In Bergen, New Jersey

Front Desk Receptionist Drip Medi Spa 15 South Dean Street, Englewood, NJ 07631

Position:

Front Desk Concierge Reports to:

Office Coordinator and Nurse Manager Job Summary:

This position works in concert with the Medical Assistant as well as the medical providers to provide quality patient care and ensure proper workflow of the office.

Qualifications:

• Minimum 1 year work experience as a Front Desk.
• Experience in the aesthetics industry is a plus.
• High school diploma or equivalent required.

Essential Skills and Abilities:

• Exceptional interpersonal and communication skills
• Trustworthiness
• Able to effectively sustain multiple simultaneous tasks
• Attentive to detail and accuracy

Responsibilities:

• Develop and maintain knowledge of our products & services.
• Create relationships with every client to create excitement and fun about our culture, products and services, and go above and beyond to exceed their expectations.
• Ensure that every interaction a client has with us is smooth, relaxing, uplifting, educational and beneficial
• Share exemplary product and service knowledge in every client interaction, through treatment education, expected outcomes, and post care instructions in a way that is relevant to each client.
• Responsible for greeting and welcoming guests, answering all calls and directing as needed
• Maintains schedules
• Responds to customer inquiries
• Keep front desk clean, tidy and supplied with all the necessary supplies
• Greet, communicate with and welcome guests
• Answer all the customers’ questions and address their complaints
• Receive letters, packages and send them to appropriate destination
• Prepare and manage outgoing mail
• Check, sort and forward emails
• Monitor office supplies and make supply orders when needed

Job Type:

Full-time Pay:

$20.00 – $25.00 per hour

Benefits:

Health insurance Paid time off

Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person