Front Desk Associate (part-time) Position Available In Mercer, New Jersey

Front Desk Associate (part-time) Golden Paws Pet Resort and Spa – 3.3 Robbinsville, NJ Job Details Part-time $17 an hour 1 day ago Benefits Health insurance 401(k) Paid time off Employee discount Referral program Qualifications Pet care Hospitality Customer service Microsoft Office High school diploma or GED Animal care Computer skills Communication skills Entry level

Full Job Description Job Title:

Front Desk Associate Location:

Golden Paws Pet Resort & Spa Job Type:

Part-Time Reports to:

Customer Service Manager About Us:

Golden Paws Pet Resort & Spa is a premier doggie daycare, pet resort, and spa that provides high-quality services for pets and pet parents. We specialize in dog training, daycare, boarding, and grooming, and we’re passionate about delivering exceptional care to every pet that walks through our doors. Our team is dedicated to creating a positive and welcoming experience for both pets and their owners.

Job Description:

We are seeking a motivated and customer-focused Front Desk Associate to join our team. The ideal candidate will be a friendly, detail-oriented individual with excellent communication skills and a passion for animals. As a Front Desk Associate at Golden Paws, you will be the first point of contact for our clients and their pets, ensuring a smooth and enjoyable experience from check-in to check-out.

Key Responsibilities:

Greet clients and their pets upon arrival in a warm and friendly manner. Answer phone calls and emails, providing information on our services and addressing client inquiries. Manage appointments and scheduling for daycare, overnight lodging, grooming, and training services. Process payments and assist with billing and invoicing. Maintain a clean and organized front desk area. Ensure all necessary client paperwork is completed and up to date. Handle client concerns or complaints with empathy and professionalism. Provide information on additional services or products offered at Golden Paws Pet Resort & Spa. Assist with other administrative tasks as needed.

Qualifications:

High school diploma or equivalent (college degree is a plus). Previous customer service experience, preferably in a pet-related or hospitality industry. Strong verbal and written communication skills. Ability to multitask and remain organized in a fast-paced environment. Comfortable working with pets, including dogs of all sizes and temperaments. Proficient in basic computer skills (Microsoft Office, scheduling software, etc.). Ability to work flexible hours, including weekends and holidays. Why Join Us? Be part of a dedicated team that loves animals and provides outstanding care. Competitive pay and benefits, including opportunities for growth within the company. Discounts on pet services for employees. A fun and supportive work environment where your contributions make a difference. How to

Apply:

If you’re passionate about providing great customer service and love working with animals, we’d love to hear from you!

Job Type:

Part-time Pay:

$17.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off Referral program

Schedule:

8 hour shift Day shift Holidays Morning shift Weekends as needed

Work Location:

In person