Front Desk Coordinator Position Available In Monmouth, New Jersey

Front Desk Coordinator 5.0 5.0 out of 5 stars Manalapan, NJ 07726 Front Desk Coordinator – Full-Time Exceptional Wellness Counseling | Manalapan & Shrewsbury, NJ $23-$25/hr + Full Benefits Are you a people person with a passion for helping others? Do you thrive in fast-paced environments and love being part of a supportive, mission-driven team? Exceptional Wellness Counseling , a trusted and growing mental health group practice, is looking for a Full-Time Front Desk Coordinator to join our team! We’re a warm, dynamic group of professionals dedicated to providing high-quality care—and we’re looking for someone just as committed, reliable, and upbeat to help us serve our clients with excellence from the first hello.

What You’ll Do:

As the first point of contact for our practice, you’ll play a key role in ensuring a smooth and welcoming experience for our clients.

Your day-to-day will include:

Answering a high volume of incoming calls and responding to client inquiries with empathy and efficiency Managing appointment scheduling, rescheduling, and cancellations Providing outstanding customer service with a one-call resolution mindset Supporting team planning meetings and coordinating communication across departments Maintaining accurate and confidential client records Addressing client concerns with professionalism and care Entering new client data and managing insurance details

What We’re Looking For:

We’re seeking someone who is personable, proactive, and detail-oriented—someone who can balance compassion with efficiency in a busy environment. Friendly and professional communication style Strong command of spoken and written English Ability to multitask and prioritize in a fast-paced setting High level of trustworthiness and discretion Open to training, feedback, and growth Experience with scheduling software, phones, emails, and texts Prior office experience required; healthcare or mental health background a plus Familiarity with insurance processes preferred Knowledge of learning disabilities and behavioral challenges is a bonus Must be able to commute to our Manalapan and Shrewsbury offices Why Join Us? At Exceptional Wellness Counseling, we believe that wellness starts with our people. We’re proud to foster a collaborative, inclusive, and respectful culture where every team member is valued.

Benefits include:

Competitive pay ($23-$25/hr) Health and dental insurance 401(k) with employer match Paid time off Supportive team environment with room for growth If you’re ready to be part of something meaningful, we’d love to meet you!