Front Desk – Receptionist Position Available In Monmouth, New Jersey

Front Desk – Receptionist YHealth 3350 State Route 138 Ste 128, Wall, NJ 07719 Job Overview Join our dedicated team as a Front Desk Receptionist, where you’ll play a pivotal role in both customer service and office administration. You will be the first point of contact for our patients, creating a welcoming environment while also ensuring that administrative tasks and office flow run smoothly. This dynamic position offers abundant opportunities for both personal and professional growth.

Key Responsibilities :

Warmly greet patients and visitors, providing a positive first impression of our medical office. Handle scheduling of appointments and maintain accurate patient records with confidentiality and attention to detail. Manage incoming calls, emails, and messages, ensuring prompt and professional communication. Process payments and handle billing inquiries with precision and integrity. Support office administration and coordination, ensuring all front office activities run smoothly. Assist with basic bookkeeping tasks and handle billing inquiries Advocate for patients and communicate office policies and procedures. Maintain cleanliness and organization of the front desk area, ensuring a professional and welcoming environment. Collaborate with other staff members to maintain a clean and hygienic office environment. This includes tasks such as cleaning the kitchen and staff bathroom, vacuuming floors, and disinfecting rooms and office areas regularly to ensure a welcoming and safe space for both staff and patients. Demonstrate initiative by identifying urgent tasks and taking responsibility for timely and efficient execution. Proactively recommend improvements to enhance patient experience and operational efficiency. Display flexibility by assisting in other roles, such as a Medical Assistant, during staff shortages to ensure continuous patient care. Participate in ongoing training and development to stay adept with the latest in healthcare protocols and office technology.

Qualifications :

Strong commitment to reliability, loyalty, and a positive, can-do attitude. Excellent interpersonal and communication skills to deliver a delightful patient experience. Ability to effectively manage time and prioritize tasks in a fast-paced environment. Proficient in using computer systems, cloud-based applications, and office software. Demonstrated proficiency in phone etiquette and managing multiple phone lines. Strong clerical skills, including typing, data entry, and document preparation. Experience in customer service or front desk roles, preferably in a healthcare setting. Bilingual candidates are encouraged to apply for enhanced communication with diverse patient populations. High school diploma or equivalent; further certification in medical administration is a plus.

Traits and Abilities :

A proactive self-starter who continuously seeks to prioritize and optimize tasks for maximum efficiency. A reliable and dedicated professional who understands that their efforts are crucial to the office’s success. Capable of identifying high-value activities and focusing efforts where they are most needed. Committed to maintaining a dynamic work pace and actively contributing to the team’s goals. A problem-solver who can think on their feet and adapt to changing situations. A team player who can leave personal issues at the door and be counted upon in any situation. Eagerness to learn, take on new challenges, and grow.

What We Offer :

A dynamic work environment where you are a key part of a growing business. Recognition and appreciation for your contributions. Opportunities for professional development and career advancement. A healthy work-life balance and a positive, inclusive work culture that fosters mutual respect and teamwork.

Important :

To be considered, candidates must review our website (www.yhealth.com) and familiarize themselves with the “About Us” section to ensure alignment with our values and mission.

Job Types:

Full-time, Part-time, Temp-to-hire Pay:

$15.00 – $17.00 per hour Expected hours: 20 per week

Benefits:

401(k) matching Employee discount Flexible schedule Retirement plan

Schedule:

8 hour shift Day shift Evening shift Monday to Friday Morning shift No nights Rotating weekends Weekends as needed

Work Location:

In person