Mental Health Office Receptionist Position Available In Ocean, New Jersey

Mental Health Office Receptionist Modern Psychiatry Toms River, NJ 08755 Overview We are seeking a compassionate, organized, and professional Full-Time Receptionist to join our mental health practice. As the first point of contact for clients, the receptionist plays a critical role in setting a welcoming and supportive tone while managing administrative tasks that support smooth office operations. The hours of this position will flex between 11-7pm, 12-8pm and 9-5pm. Every Saturday from 8am-4pm is required.

Key Responsibilities include:

Greet clients and visitors in a warm and respectful manner Answer and route phone calls, respond to inquiries, and take accurate messages Schedule and confirm client appointments using electronic health records (EHR) or scheduling software Maintain client confidentiality and comply with HIPAA regulations at all times Process intake forms, insurance information, and other client documentation Collect and record payments, co-pays, and issue receipts Communicate with therapists and clinical staff regarding client schedules or urgent matters Monitor and maintain cleanliness and order in the reception area Handle incoming and outgoing mail, faxes, and email correspondence Support administrative tasks such as filing, scanning, data entry, and recordkeeping.

Qualifications:

High school diploma or equivalent (Associate’s degree or higher preferred) 1-2 years of experience in a healthcare or mental health setting preferred Strong customer service and communication skills Proficiency in Microsoft Office and familiarity with EHR systems. Ability to multitask, stay organized, and work in a fast-paced environment Empathetic and professional demeanor when interacting with clients experiencing emotional distress Bilingual abilities (optional but a plus)

Job Type:

Full-time Pay:

$17.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Flexible schedule Health insurance Paid time off

Schedule:

8 hour shift Evening shift Monday to Friday Weekends as needed Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Toms River, NJ 08755 (Required) Ability to

Relocate:

Toms River, NJ 08755: Relocate before starting work (Required)

Work Location:

In person