Front Office Receptionist Position Available In Delaware, New York
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Job Description
Front Office Receptionist 3.5 3.5 out of 5 stars 576 West Hubbell Hill Road, Margaretville, NY 12455 Job Overview Hanah Mountain Resort and Country Club is seeking a dedicated and friendly Front Desk Agent to join our hospitality team. As the first point of contact for guests, you will play a vital role in delivering outstanding customer service and ensuring smooth front desk operations. Responsibilities Greet and welcome guests in a professional and courteous manner Handle check-in and check-out procedures efficiently Answer phone calls, respond to guest inquiries, and direct calls as needed Assist with reservations, cancellations, and special guest requests Maintain accurate records of guest interactions and stay information Process payments and assist with billing using SOFTWARE or related systems Keep the front desk area clean, organized, and presentable Provide administrative support, including data entry and basic office tasks Coordinate with housekeeping and maintenance to ensure timely guest service Qualifications Prior experience in hospitality work is a plus Must be able to follow through with assigned tasks and instructions accurately and reliably Strong customer service and communication skills Must be organized, detail-oriented, and able to multitask under pressure Reliable transportation and punctuality are required – must be able to arrive on time for all scheduled shifts A positive attitude and strong attendance record are essential Ability to work weekends, holidays, and flexible hours as needed
Note:
This position is permanent and will not be rehired
Job Type:
Full-time Benefits:
Employee discount Paid time off
Schedule:
8 hour shift Evening shift Morning shift
Work Location:
In person