Front Desk Receptionist Position Available In Erie, New York

Front Desk Receptionist Aurora Optometric Group Elma, NY Job Details Full-time From $17 an hour 17 hours ago Benefits Paid holidays Health insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Customer service Filing Organizational skills Typing Phone etiquette Communication skills Entry level Full Job Description We are seeking a friendly and organized Receptionist to fill a front desk position at our eye doctor office just outside of East Aurora. As the first point of contact for our practice, you will greet visitors and provide exceptional customer service. The ideal candidate has excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet and welcome visitors in a professional and friendly manner
• Check in patients upon arrival, and confirm contact and insurance information.
• Answer phone calls and direct them to the appropriate person or department
• Provide general administrative support, including filing, faxing, and monitoring incoming emails
• Schedule appointments and monitor our online scheduling platform
• Handle customer inquiries and provide accurate answers or solutions
• Obtain insurance authorizations, and confirm patient copays and available benefits
• Schedule appointments for patients being referred to other specialists
• Check out patients at the end of their visit by collecting payment, posting to the correct insurance, and scheduling follow up appointments

Qualifications:

• Experience in a similar medical field or receptionist position is preferred, but not required
• Proficient in clerical tasks such as typing, filing, and organizing documents
• Excellent customer service skills with the ability to handle difficult situations professionally
• Strong phone etiquette and communication skills
• Ability to prioritize tasks and manage time effectively

Details:

• This is a full-time job requiring 40 hours per week
• Schedule will include one evening per week, as well as Saturday mornings
• Benefits include paid time off, health insurance, paid holidays, and 401K eligibility
• Starting pay rate is $17/hour.

If you are a motivated individual with exceptional organizational skills and a passion for providing excellent customer service, we would love to hear from you. Apply now to join our team!

Job Type:

Full-time Pay:

From $17.00 per hour Expected hours: 17 per week

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off

Schedule:

Day shift Evening shift Every weekend Application Question(s): Are you willing to work one evening and Saturday mornings each week? Ability to

Commute:

Elma, NY 14059 (Required)

Work Location:

In person