Conference Center Receptionist (Part Time) Position Available In New York, New York

Conference Center Receptionist (Part Time) 4.1 4.1 out of 5 stars 270 Madison Avenue, New York, NY 10016 Description Overview The Conference Center Receptionist will provide welcoming experience for visitors at reception and ensure conference room spaces are maintained to the highest standards for the NYPL administrative teams located at 270 Madison Avenue (270MAD). This position requires a balance of customer service, organization, and technical setup skills, ideal for someone with a background in hospitality or customer service in a fast-paced environment. This role interacts with all levels of 270MAD staff and their guests/visitors daily and must ensure superior customer service.

Responsibilities :

Guest Experience

• Greet guests and extend professional courtesy; guide guests to appropriate location; notify appropriate staff of guest arrivals Meeting management
• Monitoring the meeting room booking system and other systems to stay on-top of daily meetings and event requirements; ensure schedule conflicts and conference room inquiries are resolved in a timely fashion; assist with room set-ups and AV inquiries when needed; coordinate and serve as a partner to the Executive Assistants to ensure all guests and meetings are handled professionally and according to specific instructions Hospitality•Maintain reception area and conference rooms, keeping them tidy and welcoming, oversee and assist with catering deliveries and set up, ensure rooms and conference floor pantry is stocked with supplies, organize rooms before/after meetings Report IT and maintenance needs for resolution and assist with coordination of work for the conference rooms, as needed Support HR through a variety of clerical and administrative tasks, such as monitoring the general email account, assisting with recruitment activities, and updating reports.

Cross-train floater coverage for backup support Other duties and projects as assigned Required Education, Experience & Skills Required Education and Certifications High School Education; some college preferred Required Experience At least 2 years of professional experience, preferably in a mid to large-sized organization Required Skills Highly Professional and positive presence and demeanor Good communication skills, both verbal and written Dependable and punctual Strong sense of customer service Ability to exercise discretion and independent judgment Attention to detail and accuracy Maintain confidentiality related to business matters Ability to connect, collaborate and communicate effectively Maintains a good rapport and is skillful and tactful in dealing with appropriate personnel, both internally and externally of the firm Proficient in Google Suite Apps (Gmail, google docs, google slides, etc.) and Microsoft Office programs More… Core Values All team members are expected and encouraged to embody the

NYPL Core Values:

Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Be Welcoming and Inclusive Work Environment Office Environment Physical Duties Ability to remain stationary for an extended period May have to move, lift, carry, push, pull, and place objects weighing 40 pounds without assistance Pre-Placement Physical Required? No Union/Non Union Non-Union FLSA Status Exempt Schedule Up to 30 hours per week

• 9:30 am to 4:30 pm Monday through Thursday Schedule is subject to change depending on meeting activity This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role.

Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed. The New York Public Library Salary Statement At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate’s specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s). About The New York Public Library The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.