Spa Coordinator/Receptionist Position Available In New York, New York

Spa Coordinator/Receptionist Beauté Aesthetics 818 Madison Avenue, New York, NY 10065 Job Summary We are seeking a dedicated and enthusiastic Spa Coordinator to join our team. The ideal candidate will play a crucial role in ensuring a seamless experience for our clients by managing appointments, overseeing retail sales, and providing exceptional customer service. This position requires strong communication skills, an ability to upsell products and services, and a passion for the wellness industry. Responsibilities Manage client appointments and ensure efficient scheduling of services. Provide outstanding customer service by addressing client inquiries and concerns promptly. Supervise spa staff to ensure high standards of service and cleanliness are maintained. Assist in retail sales by promoting products through effective communication and product demos. Utilize retail math skills to manage stock levels and assist with inventory control. Upsell spa services and products to enhance the client experience and increase sales. Maintain a welcoming environment for clients, ensuring all areas are clean and organized. Collaborate with the spa team to develop promotional strategies that drive sales. Requirements Previous experience in a customer service or retail sales role is preferred. Strong communication skills with the ability to engage effectively with clients. Experience in supervising staff or leading teams is a plus. Knowledge of retail math concepts to assist with inventory management. Ability to upsell services and products confidently. Passion for the wellness industry and commitment to providing exceptional service. Flexibility to work varied shifts, including weekends and holidays as needed. Benefits Competitive hourly pay Company sales bonuses Paid Training 1 week of paid sick leave for full-time employees 1 week of paid vacation for full-time employees Flexible part-time and full-time schedules Opportunities for professional development and training Employee discounts on products and services Supportive and collaborative team environment Join our team as a Spa Coordinator and contribute to creating an exceptional experience for our clients while growing your career in the wellness industry!

Job Types:

Full-time, Part-time Pay:

$25.00 – $30.00 per hour Expected hours: 24 – 40 per week

Benefits:

Employee discount Flexible schedule Paid time off

Shift:

Day shift

Work Location:

In person