Service Desk Receptionist Position Available In Schenectady, New York

Service Desk Receptionist 3.3 3.3 out of 5 stars 411 State Street, Schenectady, NY 12305 Job description Paul Mitchell The School Schenectady is hiring!! Got a great attitude? Looking for a fun place to work? Paul Mitchell The School Schenectady is the place for YOU!

Service Desk Receptionist Qualifications:

The candidate must be a professional and has sales and service experience and basic guest service communication skills. They must have basic computer software and telephone skills.

Objective:

The Service Desk Receptionist creates an extraordinary experience for service guests, prospective Future Professionals, and other school guests. They also act as a guest service mentor to the Future Professionals. In addition, they follow all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

Vital Essential Functions The Service Desk Receptionist:

Provides the first impression of the school and accommodates all guests who call or enter the facility using the proper dialogue. Responds to all service guest calls following the recommended dialogue in the Reservation Dialogue How-To and the Meevo scheduling procedures. Confirms reservations in advance, follows up with no-show reservations, makes new guest service reservation follow-up calls, and documents these tasks in the Meevo task manager. Facilitates the service guest welcome and check-in, service completion, and guest checkout. Provides accurate service prices and promotes monthly service and Take Home promotions. Is knowledgeable about all Take Home products and services offered and can recommend additional services and Take Home products. Is proficient in Meevo appointment scheduling and sales and service functions. Maintains accurate guest records and obtains or updates guest information in Meevo daily. Prepares the Guest Service Folios and makes necessary schedule changes after Future Professional attendance has been documented. Paul Mitchell The School Schenectady is an

Equal Opportunity Employer Job Types:

Full-time Pay:

$16.00 per hour

Benefits:

401(k) Paid time off (PTO)

Dental Shift:

Day shift Tuesday through Saturday 8:30 am-5:00 pm

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person

NOTICE OF NONDISCRIMINATION

Paul Mitchell the school Schenectady does not discriminate on the basis of protected class status, including sex and prohibits sex discrimination in any education program or activity that it operates as required by Title IX and its regulations, including in admission and employment. Inquiries about Title IX may be referred to the school’s Title IX Coordinator, the US Department of Civil Rights, or both. The school’s Title IX Coordinator is: Tamara Gizzi, 411 State st. Schenectady, N.Y. 12305, tamarag@schenectady.paulmitchell.edu 518 370-4590 ext 112

Job Type:

Full-time Pay:

From $16.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Employee discount Paid time off

Schedule:

8 hour shift Day shift

Work Location:

In person