Receptionist Position Available In Tompkins, New York
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Job Description
Receptionist Sciarabba Walker & CO LLP Ithaca, NY 14850
Description:
Reports to the
Firm Administrator Major Function:
Maintain a high level of client service while assisting clients in person or on the phone.
Nature & Scope of Responsibilities:
The receptionist is responsible for greeting clients as they enter the office, for managing the multi-line phone system and for a variety of tasks to support the firm’s operations.
Client service:
Greet clients as they enter the office for meetings and to drop off or pick up items Secure client signatures on returns, route workflows to client approval with Executive Assistant (GFR). Answer the multi-line phone system and transfer calls to the appropriate person Process incoming items from clients and get them to the correct place or person Process incoming return packages from PIC and ensure client contact for pick-up Monitor client packages to ensure prompt delivery based on IRS deadlines. Monitor conference rooms (outlook) to ensure availability for impromptu client meetings. Maintain an orderly cabinet with client pickup packages.
General:
Daily scanning and electronic distribution of mail; distribution of mail that is not scanned. Date stamp mail. Monitor incoming faxes and distribute to appropriate person. Process outgoing faxes for staff as requested. Monitor incoming info@swcllp.com emails from the website and distribute to the appropriate person Place straggling information in red interoffice envelope and place on shelf in scanning area Fold and stuff client invoices for mailing twice a month Print labels for projects and staff requests Event planning for firm Check the conference rooms daily to ensure they are clean, organized and ready for client and in-house meetings Maintain the gift cards for distribution Provide other administrative and operational support as needed.
Requirements:
Experience with multi line phone system Excellent verbal and written communication skills Attention to detail Ability to handle stress under pressure Experience with MS Office packages
