Administrative Office Assistant/Receptionist Position Available In Huntingdon, Pennsylvania

Administrative Office Assistant/Receptionist Huntingdon County Housing Authority 100 Federal Drive, Mount Union, PA 17066 Job Summary An employee in this position is responsible for a variety of basic administrative tasks and will be the first point of contact. This employee will work at the front desk of the main administrative office being responsible for providing assistance, answering questions, directing people to appropriate staff and providing administrative support across the organization. The employee will also perform basic accounting functions such as collecting rent, preparing deposits and maintaining deposit ledger. Responsibilities Collects rent payments, providing a receipt, making daily bank deposits, running daily reports related to tenant’s accounts receivable; logging deposits into deposit register Assists applicants, residents, program participants, landlords, and citizens in a variety of situations providing basic program information or directing the individual to appropriate staff; Prepares requests for maintenance services; processes and files work orders when completed by maintenance staff; Accepts interim notices of change from tenants and program participants reporting income and/or household composition changes; obtains necessary information to document change; forwards to appropriate staff for processing; Processes mail on a daily basis, both outgoing and incoming; time and date stamp all incoming mail; distributes all mail to appropriate staff; Maintains adequate supply of all income verification forms and applications; Provides residents with referral information to other human service organizations; Keeps various administrative staff advised as to the attitudes and activities of residents and program participants; receives written and verbal complaints and forwards to appropriate staff for processing; Provides information to prospective applicants, receives applications, reviews applications to assure they are completed properly; assists with entering and initial processing of applications; Performs related work as required

Competencies:

Ethics

• Treats people with respect; keeps commitments; inspires the trust of others, works with integrity and ethically; upholds organizational values. Problem Solving
• Works well with others; uses reason even when dealing with emotional topics. Customer Service
• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Interpersonal Skills
• Focuses on solving conflict, not blame; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things. Oral Communication
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Written Communication
• Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret written information; Team Work
• Gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interest; supports everyone’s efforts to succeed. Organization Support
• Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; supports affirmative action and respects diversity. Judgement
• Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Professionalism
• Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Adaptability
• Adapts to change in work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality
• Is consistently at work and on time; arrives at meetings and appointments on time. Dependability
• Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternative plan. Initiative
• Volunteers readily; undertakes self-development activities; seeks increased responsibilities; works independently; asks for and offers help when needed.

Experience and Training:

High school diploma or

GEO Job Type:

Full-time Pay:

$14.50 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift

Work Location:

In person