Lead Veterinary Receptionist (CSR) Position Available In Berkeley, South Carolina

Lead Veterinary Receptionist (CSR) 4.0 4.0 out of 5 stars 756 Folly Road, Charleston, SC 29412 Are you ready to join a growing, privately owned, AAHA accredited dream team in Charleston, SC? We are looking for the next great addition to our team here at James Island Veterinary Hospital! We have a fully staffed technician team and are looking to add a new Lead Customer Service Representative to push our awesome CSR team to the next level as we continue to grow and accommodate new doctors. In our hospital, maintaining a positive, collaborative, teamwork centered environment is critical when it comes to our goal of being the most trusted veterinary hospital in the area. Our clients are topnotch and expect nothing but exceptional customer service from our team, and we are delighted to provide the highest level of care for our clients and their pets. Our Lead Customer Service Representative will be responsible for:

• Supervise, assist, and direct the flow of the CSR shifts
• Train and develop CSR team
• Perform a wide variety of client communication duties to ensure quality patient care
• Promote increased efficiency within the team
• Encompass all the duties and functions of the CSR position
• Observe and evaluate other CSRs in order to guide and develop the team
• Maintain the front area as a warm and welcoming environment for clients and pets from all walks of life
• Oversee Accounts Receivables on a monthly basis
• Meet with hospital leadership team to assist in development and implementation of hospital policies and procedures This position sets the example to the rest of the team and delegates appropriate tasks to other CSR team members.

Additional items may include but are not limited to, special projects assigned, and employee management (training discipline, coaching and development, scheduling, and progress evaluations) with the guidance and direction of the practice manager.

You should apply if:

• Your friends and coworkers gush about your enthusiasm and attitude.
• You enjoy learning and being challenged.
• You have an amazing personality, positive outlook, care deeply about all animals and people, and possess a strong drive for innovation.
• You hold yourself to the highest standard and help those around you reach that same standard.
• You love being a team player.

Compensation starts at $22/hr., depending on experience. Schedule will include daytime shifts and after-hours availability to answer questions. During the initial training period there will be some evening shifts to ensure a well-round understanding of the CSR position and duties as a whole. Here are some of the perks and benefits at

JIVH:

• Health insurance
• Paid Vacation and Sick time
• Prioritize work life balance
• Simple IRA with a 3% match
• Yearly scrub allowance
• Quarterly group outings
• Employee Pet Discounts
• Supplemental Insurance Plans
• Life insurance policy

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Uniform allowance Vision insurance

Schedule:

10 hour shift Holidays Monday to Friday Night shift Overtime Weekends as needed Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Charleston, SC 29412 (Required) Ability to

Relocate:

Charleston, SC 29412: Relocate before starting work (Required)

Work Location:

In person