Front Desk Associate Position Available In Charleston, South Carolina

Front Desk Associate Charleston Oculofacial Plastic Surgery 302 Wingo Way, Mount Pleasant, SC 29464 Patient Concierge – Front Desk | Part-Time Charleston Oculofacial Plastic Surgery – Mount Pleasant, SC Are you warm, polished, and passionate about delivering exceptional service in a luxury healthcare setting? We’re seeking a Patient Concierge to be the welcoming face of our boutique oculoplastic surgery practice. This part-time role is perfect for someone who thrives in a detail-oriented, patient-focused environment and understands the importance of discretion, elegance, and efficiency.

What You’ll Be Doing:

As our Patient Concierge, you’ll be the first point of contact for patients, on the phone and in person. Your role is to create a seamless, five-star experience from the moment they arrive until they leave.

Responsibilities include:

Greeting and checking in patients with professionalism and warmth Managing the front desk with poise, ensuring the lobby remains tidy, calm, and inviting Scheduling consultations, post-op visits, and aesthetic treatments Answering phones, responding to patient inquiries, and confirming appointments via phone/text/email Verifying patient information and ensuring accurate EMR documentation Collecting payments and discussing general pricing policies (no detailed quotes or procedures) Coordinating patient flow to ensure the clinic runs smoothly and on time Managing office correspondence through email and internal messaging platforms

You Are:

Naturally polished and professional with excellent communication skills Friendly, empathetic, and skilled in making patients feel welcomed and at ease Highly organized, punctual, and dependable Able to multitask in a fast-paced setting without losing attention to detail Tech-savvy with EMR and scheduling software experience (we will train the right candidate) Passionate about aesthetics, skincare, and luxury service delivery

Preferred Qualifications:

1-2 years of front desk or concierge experience in a high-end setting Working knowledge of clinical skincare or cosmetic services is a plus

Benefits Include:

Paid time off Staff discounts on skincare products and injectables Bonus opportunities after one year Supportive, beautiful work environment in a growing aesthetic practice

Details:

Part-time :

24-32 hours/week

Schedule :

Monday to Friday, no weekends

Location :

In-person, Mount Pleasant, SC To Apply:

Please submit your resume and briefly describe your experience in aesthetic, luxury, or front-desk roles. We’re excited to meet someone who shares our commitment to personalized care and high-end service.

Job Type:

Part-time Pay:

$16.63 – $17.29 per hour Expected hours: 24 – 32 per week

Benefits:

Employee discount Paid time off

Schedule:

Monday to

Friday Work Location:

In person