Front Desk Associate Sat/Sun 7am-3pm Position Available In Lancaster, South Carolina

Front Desk Associate Sat/Sun 7am-3pm (part of Hilton) 3.6 3.6 out of 5 stars 1520 Carolina Place Drive, Fort Mill, SC 29708 Job Summary We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Duties Greet guests warmly and assist them with check-in and check-out procedures. Manage phone systems to handle incoming calls, inquiries, and reservations efficiently. Perform data entry tasks accurately, ensuring that all guest information is up-to-date in our systems. Utilize QuickBooks for basic accounting tasks related to guest transactions and billing. Act as a personal assistant to management by handling administrative tasks as needed. Maintain organized files and records for guest information and office documentation. Type correspondence and reports as required, ensuring clarity and professionalism in all communications. Operate office equipment and computer systems, including Google Workspace applications, to support daily operations. Address guest concerns promptly and professionally, ensuring a high level of customer satisfaction. Requirements Previous experience in a front desk or customer service role is preferred. Proficiency with phone systems and data entry processes is essential. Familiarity with QuickBooks is a plus but not mandatory; willingness to learn is important. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent verbal and written communication skills are required. Competence in using computer systems, including Google Workspace applications (Docs, Sheets, etc.). A positive attitude and a commitment to providing outstanding service to guests are essential for success in this role.

Job Type:

Part-time Pay:

$15.00 – $15.75 per hour Expected hours: 16 per week

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Weekends only

Work Location:

In person