Director of First Impressions – Receptionist Position Available In Jefferson, Tennessee

Director of First Impressions – Receptionist Clayton Careers White Pine, TN Clayton is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we’re actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you’re in the office, in the field, or on the floor. As a member of our team you’ll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance. The Home Building Group is actively searching for a Director of First Impressions – Receptionist to join the team at our TRU-White Pine facility.

GENERAL EXPECTATIONS

The Director of First Impressions (DOFI) serves as a primary point of contact for visitors, appointments, deliveries, and in-bound phone calls. It performs multiple administrative duties that strongly contribute to the efficiency of the organization. The

TRU DOFI

is responsible for managing all “front door” interactions with visitors, customers, applicants and staff. Provides general office administration support, such as telephone answering, mail, general filing, receiving, and Petty Cash Management. Also provides support to Production, TMS and Sales, preparing item such as, but not limited to, Data Plates, Certificates of Origin and House Packs.

DUTIES / RESPONSIBILITIES

General Utilize professional etiquette to answer multiple phone lines and greet the public and/or customers Assist the TMX, Sales and Productions Managers with projects as needed Greeting Applicants and aiding during the Application and Interview Processes Filing, making copies, printing / collating, and any other pertinent administrative responsibilities as assigned Preparing Data Plates, Appliance Reports and Insulation/Warranty Cards Receipt House Payments and AR Detail Preparing Certificates of Origin Managing the

IBTS HUD

Monthly Production Reports Participate in Quarterly Inventory Other job duties as assigned Front Desk/Reception Facilitate and coordinate guests and scheduled appointments Answer the main phone line – route calls, take messages, and manage the initial communications Maintain coffee bar area Human Resources Facilitate human resources processes as requested by the TMX Manager

CORE COMPETENCIES AND JOB REQUIREMENTS

Able to organize, prioritize, and deliver projects within deadlines Able to communicate positively and clearly with peers, managers, and internal customers Proficient in MS Office software, including Excel Knowledge of AS400 and Infinium preferred

KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS

Must be detail oriented and organized Able to adhere to tight deadlines Must be able to communicate effectively and constructively with all levels in the organization Effective organizational and time management skills Ability to work under limited supervision

KEY VALUES REQUIRED

Trustworthy – capable of handling and maintaining highly confidential information Have good sense of judgment/decision making Self-driven and detail-oriented team player Ability to relate to different personalities Honesty in all situations to cultivate an environment of trust Positive influence with others Why Clayton? A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth opportunities. Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit – B00018 Clayton Manufacturing