Front Desk Receptionist Position Available In Knox, Tennessee
Tallo's Job Summary: Front Desk Receptionist needed at Volunteer Eyecare in Knoxville, TN 37920. Duties include greeting patients, scheduling appointments, maintaining records, and handling financial information. Full-time position with pay ranging from $13.00 to $16.00 per hour, 40 hours per week. Benefits include paid time off, retirement plan, and vision insurance. No weekend shifts required. Candidates must be able to commute to Knoxville, TN 37920 and relocate if necessary.
Job Description
Front Desk Receptionist Volunteer Eyecare Knoxville, TN 37920 The First Impression of the Practice The receptionist has the crucial job of making everyone feel welcome in person and on the phone. They utilize our practice management system to schedule patients, gather data at patient check in, and record fees and payments upon check out. Some administrative duties include processing recalls, sending statements, and reconciling insurance and patient payments. Experience with a medical database is very helpful and a pleasant demeanor while balancing multiple tasks is a requirement.
Duties:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Helps patients in distress by responding to emergencies. Protects patients’ rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed.
Job Type:
Full-time Pay:
$13.00 – $16.00 per hour Expected hours: 40 per week
Benefits:
Paid time off Retirement plan Vision insurance
Schedule:
8 hour shift Day shift Monday to Friday No weekends Ability to
Commute:
Knoxville, TN 37920 (Required) Ability to
Relocate:
Knoxville, TN 37920: Relocate before starting work (Required)
Work Location:
In person
