Lead Front Desk Coordinator Position Available In Knox, Tennessee

Lead Front Desk Coordinator Alchemy Salon – 4.4 Knoxville, TN Job Details Part-time From $13 an hour 21 hours ago Benefits Paid training Paid time off Employee discount Qualifications Sales Customer service Administrative experience High school diploma or GED Cash register Organizational skills 1 year Phone etiquette Cash handling Communication skills Entry level Office experience Full Job Description At Alchemy, we offer a variety of customized hair and aesthetic services in a safe space where guests can rest, recharge and be themselves. We believe that we are always better together. Together we elevate ourselves to our highest potential. We believe in education and collaboration over competition to achieve both individual growth and collective growth. Our team’s commitment to continual growth, education, and collaboration ensures our guests receive the best at each and every visit. We are proud to partner with Davines because of their commitment to sustainability, longevity, and integrity. By offering their color and products, we can infuse these ideals into our work, our guests, and our community. We are seeking a Lead Front Desk Coordinator to join our team and help us ensure our guests have a magical visit! You will be our guests’ first point of contact, ensuring a welcoming, seamless experience from check-in to check-out. You must be a multi-tasker who can see what needs to be done, work efficiently and offer stellar customer service at all times. Strong communication skills and the ability to work effectively as part of a team are essential. This is a part-time position with the potential for additional hours during peak seasons. Duties & Responsibilities Provide an excellent experience for guests, from check-in to check-out Be an expert in our scheduling software, Boulevard, and book appointments Process both cash + card transactions through the POS system Answer the phone and take accurate messages Maintain guest privacy and a high level of professional appearance and demeanor. Engage with clients to guide them through our brand, retail, and service options Maintain smooth daily operations and high guest service standard Communicate business operation details at the close of business with the Director Assist in maintaining the cleanliness of the salon Stock, organize, and clean retail shelves Complete regular inventory counts as instructed by the Director Assist the Director in the orientation program for new hires Other duties as assigned by the Director Qualifications High school diploma or equivalent Minimum of 1 year in retail, salon, hospitality, or customer service role Must be able to pass a background check Experience handling cash and processing sales transactions Excellent written and verbal communication skills High regard for customer service Communicate and work effectively as part of a team Multi-task and deal effectively with changing priorities Ability to work a flexible schedule, including evenings and weekends Ability to work in a dynamic environment A passion for the beauty industry and customer service Benefits Paid training Employee discount on products and services Access to training, educational programs, product knowledge, and skill development opportunities Paid vacation after one year of continuous employment

Job Type:

Part-time Pay:

From $13.00 per hour

Benefits:

Employee discount Paid time off

Schedule:

Evening shift Weekends as needed

Work Location:

In person