Veterinary Receptionist Position Available In Knox, Tennessee

Veterinary Receptionist Vision Vets For Pets Knoxville, TN Job Details Full-time $14 – $18 an hour 2 days ago Benefits Health insurance Paid time off Employee discount Opportunities for advancement Qualifications Computer operation Customer service Computer literacy Basic math Veterinary experience High school diploma or GED Medical administrative support Organizational skills Front desk Computer skills Phone etiquette Communication skills Veterinary terminology Entry level Full Job Description

JOB DESCRIPTION SUMMARY

Vision Vets For Pets is the premier independently owned and operated veterinary eye clinic in Knoxville, Tennessee, scheduled to open in Summer 2025. We are seeking a friendly and organized Receptionist to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional customer service while ensuring the smooth operation of our veterinary ophthalmology clinic. With a competitive remuneration and benefits package and the opportunity to join a team of like-minded individuals, come and see what makes Vision Vets For Pets different. Apply today or reach out to us with any questions. We look forward to hearing from you!

ESSENTIAL RESPONSIBILITIES AND TASKS

• Greet clients and their pets warmly, ensuring a welcoming atmosphere.
• Answer phone calls, schedule appointments, and manage patient records.
• Provide clients with information about our services, policies, and procedures.
• Assist with client check-in and check-out processes, including payment collection.
• Maintain a clean and organized reception area.
• Manage correspondence, including emails and phone messages, in a timely manner.
• Support the veterinary team by coordinating communication between clients and staff.
• Handle client inquiries and concerns with professionalism and empathy.

HIRING QUALIFICATIONS & COMPETENCIES

• Excellent customer service skills.
• Effective communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Basic mathematical proficiency for handling payments.
• Computer literacy and familiarity with scheduling software.

PERSONAL ATTRIBUTES

• Proactive initiative and problem-solving aptitude.
• Upholds integrity and ethical standards.
• Collaborative and flexible approach.
• Demonstrates resilience under stress.

SPECIAL WORKING CONDITIONS

• Ability to be confident around pets (e.g., cats and dogs).
• Client needs and work volume may require more than 40 hours per week, including occasional evenings.
• The noise level in the work environment may occasionally be high (e.g., barking dogs).
• Requires the ability to multitask and manage various responsibilities simultaneously.
• Ability to stand or sit for extended periods and move throughout the clinic.

EXPERIENCE, EDUCATION, AND/OR TRAINING

• Prior experience as a receptionist or in a customer service role preferred, but not essential.
• Basic knowledge of veterinary terminology and practices is a plus.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Compassion for animals and a commitment to their welfare.

BENEFITS

• Competitive salary
• Annual bonus potential based on performance
• Health Care Plan Contribution
• Paid time off
• Discounted veterinary eye care for your pets
• Hands-on training, where needed
• Opportunity for career advancement as Vision Vets For Pets continues to grow
• Opportunity to make an impact in an exciting specialty field of veterinary medicine

TO APPLY

• Please provide an up-to-date copy of your CV as part of your application for this role. Additionally, include the name, phone number, and email address of three professional references whom you permit us to contact.
• Note that upon acceptance of this position, the applicant will be required to provide proof of eligibility to work in the United States and to pass a background check administered by a third party.

Job Type:

Full-time Pay:

$14.00 – $18.00 per hour Expected hours: 40 per week

Benefits:

Employee discount Health insurance Paid time off

Schedule:

8 hour shift Day shift Evenings as needed

Overtime Work Location:

In person