Front Desk Receptionist Position Available In Monroe, Tennessee

Front Desk Receptionist

QUALITY INN-WEST SWEETWATER 249

New Highway 68, Sweetwater, TN 37874 Quality inn is a well-established hotel located in sweetwater tn. We pride ourselves on providing exceptional guest experiences, and we’re looking for an enthusiastic, professional, and friendly individual to join our front desk team. If you’re looking to be part of a dynamic environment, we want to hear from you!

Job Responsibilities:

Guest Check-in/Check-out :

Greet guests upon arrival and departure, ensuring a smooth and pleasant experience.

Reservations :

Manage room reservations and cancellations in our system, ensuring accuracy and efficiency.

Customer Service :

Provide outstanding customer service, addressing guest inquiries, requests, and complaints in a timely and professional manner.

Telephone & Email Communication :

Answer phone calls and emails, providing guests with information regarding hotel services, room availability, rates, and promotions.

Administrative Tasks :

Assist with administrative duties such as filing, maintaining guest records, and ensuring the front desk area is organized.

Cash Handling :

Process payments and maintain accurate billing information.

Team Collaboration :

Work closely with other hotel departments (housekeeping, maintenance, management) to ensure guest satisfaction.

Job Type:

Part-time Pay:

$10.50 – $11.00 per hour Expected hours: 32 per week

Benefits:

Employee discount

Schedule:

8 hour shift Day shift Evening shift Every weekend Monday to Friday Morning shift Night shift Weekends as needed Weekends only

Work Location:

In person