Front Desk Receptionist Position Available In Rutherford, Tennessee

Front Desk Receptionist Weir & Kestner Injury Lawyers Murfreesboro, TN Job Details Full-time $35,000 a year 21 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Bilingual Spanish Multilingual Customer service Personal injury law Dispatching Customer relationship management Conflict management Data entry Multi-line phone system experience (1-2 years) Relationship management Multi-line phone systems Typing Phone etiquette Communication skills Entry level Full Job Description About us Weir & Kestner Injury Lawyers has been providing client-focused, results-driven legal representation for injury victims since 2009. Based in Rutherford County, Tennessee, but serving the entire State of Tennessee, our small but powerful team are enthusiastically dedicated to this mission. ## Job Summary We are seeking a customer focused, detail-oriented, and highly organized professional to join our team. Our business office hours are 8 a.m. to 5 p.m. (Monday

• Friday) with the rare potential need to work outside of those hours for clients.

This position is responsible for answering all incoming calls, routing them appropriately, and providing relevant case-related information. Additionally, this position requires some filing and other administrative duties. Last, this position will also support the case intake manager assisting with new case inquiries. ## Duties

• Answer incoming calls in a professional manner
• Provide top-level customer service to callers and assist with their inquiries
• Transfer calls to the relevant individuals
• Perform data entry tasks accurately and efficiently
• Maintain phone systems and ensure they are operating effectively
• Utilize phone etiquette when interacting with callers
• Assist with clerical duties such as filing
• Dispatch calls or messages promptly ## Qualifications
• Excellent communication skills, both verbal and written
• Proficient in data entry and administrative tasks
• Ability to type quickly and accurately
• Bilingual or multilingual proficiency is a plus
• Familiarity with phone systems and dispatching procedures

Job Type:

Full-time Pay:

$35,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Work Location:

In person