Front Desk Coordinator Position Available In Rutland, Vermont
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Job Description
Front Desk Coordinator Aldermans Toyota 33 Seward Road, Rutland, VT 05701 Company Overview Alderman’s Toyota in Rutland VT is looking for a Front Desk Coordinator to join our team! We are a premier Toyota dealership in our region that is family owned and operated with a customer centric philosophy. We offer career plans and guidance to unlock unlimited potential for both earnings and professional growth. In addition, we have competitive compensation plans and benefits. What we are looking for is a teammate with both a positive attitude and a passion for the automotive industry. Summary As a Front Desk Coordinator at Alderman’s Toyota, you will be the first point of contact for our customers, ensuring a welcoming and efficient experience. This role is vital in supporting our operations and enhancing customer interactions in our dealership. Responsibilities Receive incoming phone calls for our dealership and route to the appropriate department. Taking messages and notifying departments/individuals about received calls Greet customers as they enter the dealership, ensure they are directed to appropriate department or introduced to a salesperson Works cooperatively with the sales department updating customer records Posting videos and photos to our Facebook, Instagram and Youtube accounts Communicates with callers and visitors in a professional, friendly, and efficient manner Types memos, correspondence, reports, and other documents Assists in the dealer exchange of vehicle process Participates in customer satisfaction process Participates in customer retention process Bring a positive attitude to the workplace every day Requirements Proven experience in a clerical or administrative role, preferably in a customer-facing environment (preferred). Strong phone etiquette skills with excellent verbal communication abilities. Familiar with Facebook, Instagram and Youtube Tech savvy or ability to learn Microsoft Word, Excel, digital file organization, phone applications Familiar with Apple products and iOS Friendly with an outgoing personality and professional appearance Able to clear a pre-employment background check Ability to multitask and prioritize responsibilities in a fast-paced environment If you are passionate about delivering outstanding customer service and want to be part of a dynamic team at Alderman’s Toyota, we invite you to apply today!
Job Types:
Full-time, Part-time Pay:
$16.00 – $18.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance
Schedule:
Day shift Ability to
Commute:
Rutland, VT 05701 (Required) Ability to
Relocate:
Rutland, VT 05701: Relocate before starting work (Required)
Work Location:
In person