Find & Apply For Switchboard / Telephone Operator Jobs In Your Location
Switchboard and telephone operators manage communication flows, connecting calls and providing information. They handle incoming and outgoing calls, ensure accurate call routing, and support emergency response services. Operators also keep detailed records of calls and maintain confidentiality. These positions require strong communication skills and attention to detail. Below you can find different Switchboard / Telephone Operator positions in and around your location.
Industry Trends & Salary Expectations
Switchboard and telephone operators connect calls and provide customer service in various settings. - Entry-level Switchboard Operator salaries range from $25,000 to $30,000 per year - Mid-career Switchboard Manager salaries range from $30,000 to $40,000 per year - Senior Communications Specialist salaries range from $40,000 to $55,000 per year The role of the switchboard operator emerged with the introduction of telephone systems in the late 19th century. Initially, calls in a telephone system were connected manually by operators who physically plugged cords into a switchboard. Over the decades, the profession of switchboard operators evolved significantly with advancements in technology. Automated switching systems gradually replaced manual switchboards, reducing the need for extensive operator intervention. Today, the focus for switchboard operators has shifted towards customer service and handling complex telephone systems, including routing calls and managing large volumes of inbound and outbound communication. Trends also indicate a growing integration of computer technology with traditional telephony, enhancing efficiency and the scope of operator responsibilities.
