Communications Representative, Full Time, Nights Position Available In Morgan, Alabama
Tallo's Job Summary: The Communications Representative position at Huntsville Hospital Health System in Decatur, AL, offers a full-time role with an estimated salary range of $28.9K - $41.5K a year. Responsibilities include operating the main DGH phone system console, answering and directing calls, and assisting with monitoring fire and code alarms. Qualifications include a high school diploma or GED, with previous healthcare and/or PBX experience being highly desirable.
Job Description
Communications Representative, Full Time, Nights Huntsville Hospital Health System – 3.6
Decatur, AL Job Details Full-time Estimated:
$28.9K – $41.5K a year 2 days ago Qualifications High school diploma or GED Multi-line phone systems Entry level
Full Job Description Overview:
Job Summary:
The communications reps are responsible for operating the main DGH phone system console. They must appropriately answer and direct all internal and external phone requests. Additional responsibilities include assisting in monitoring fire and code alarms. Demonstrates through behavior Decatur Morgan Hospital’s mission, vision and values.
Responsibilities:
Key Responsibilities / Essential Functions Operates Telephone System Console according to procedures. Receive calls, answer questions of callers, relay calls, and effectively use paging systems. Operate TDDY according to policy. Follows procedures to complete the Switchboard paging log for each paging request. Document in log book unusual events and report to appropriate Hospital Staff according to procedure. Utilize Interpretation services and/or consult with Alabama Relay Service as required to aid communication for the hearing impaired. Utilize computerized programs to expedite the relay of calls. Monitor and respond to alarms, codes according to policy. Responds to “on call personnel” requests. Reviews and understands Emergency Plans and responds accordingly. Maintains confidential information follows HIPAA regulations, and disposes of confidential forms according to policy.
Qualifications:
Minimum Knowledge, Skills, Experience Required:
Working knowledge of PBX telephone system operations; keyboarding skills; Quality voice tone.
Education:
High school diploma
Experience:
Previous healthcare and/or PBX experience highly desirable