Operational Control Specialist – DTN – 169 Position Available In Caddo, Louisiana

Operational Control Specialist – DTN – 169
Full Time
On-Site
Shreveport, LA, USA
Posted 30+ days ago Metro Aviation is seeking an Operational Control Specialist (OCS) in Shreveport, Louisiana at the Metro Aviation Headquarters Operational Control Center (OCC). Click Here To Learn More About Our Louisiana Locations!
Our mission is to provide the safest and highest quality traditional aircraft operations, completions, and maintenance so that we will:
Allow our customers to safely and effectively accomplish their mission profile,
Allow our employees to exercise their talents and maximize their potential, and
Ensure the financial stability of the corporation.
Our goal is to find qualified candidates who value our mission and contribute to our overall safety culture.
We invest in the well-being of our employees. The following FREE benefits are offered to all full-time employees: Family Health and Prescription Insurance, Family Dental Insurance, Family Vision Insurance, Life Insurance, Short-term Disability, and an Employee Assistance Program.
Job Objective
The Operational Control Specialist is responsible to ensure all flights are conducted safely and in compliance with FAA regulations.
Essential Functions
Trained and qualified in accordance with applicable sections of FAR 135.619 and the Metro Aviation Training Manual
Responsible for monitoring flight operations
Participate in flight coordination and dispatch
Assisting with flight planning
Comply with all directives and guidance of the Metro Aviation General Operations Manual, Policy & Procedures, Company Bulletins, Federal Aviation Regulations
Interact and provide quality customer service with partner communication centers; Promptly escalate operational, personnel, or customer conflicts or concerns
Participate in OCS new hire and partner communication center training as needed
Knowledge, Skills, & Abilities (KSA)
Effective oral and written communication skills
Possess sound judgment and objectivity in decision-making
Ability to create an environment that demonstrates teamwork and professionalism with diverse personalities and professional backgrounds
Ability to maintain cooperative and harmonious relationships with internal and external customers
Demonstrated leadership qualities and strong initiative
Basic proficiency with Microsoft Office and Google Suite products
Education & Experience

Preferred:

At least two (2) years of experience during the last five years in any one or in any combination of the following areas:
In military operations as a pilot, flight navigator, or meteorologist
In air carrier operations as a pilot, flight engineer, certified aircraft dispatcher, or meteorologist
Aircraft operations as an air traffic controller or a flight service specialist
Experience in Airplane and/or helicopter air ambulance operations as a pilot preferred
Physical Demands
Prolonged periods sitting at a desk and working on a computer
Work Environment
Temperature controlled office
Darkened control center with multiple computer and television screens
Work Status, Schedule, & Travel
Full Time
182.5 work days/1,825 hours per year to include:
5 on /5 off
10-hour shifts
Workover available when necessary
In-Office position, not a remote position
•Metro Aviation, Inc. does not have a Visa Sponsorship program at this time•
Metro Aviation, Inc. is committed to employees, customers, and the community to promote diversity and inclusion by developing policies, programs, and procedures that foster a work environment where differences are respected and employees are treated fairly.
Metro Aviation, Inc. prohibits discrimination or harassment of any kind and ensures Equal Employment Opportunity (EEO) to all aspects of the relationship between Metro Aviation, Inc. and its employees, including recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies.